Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

Posted 5 years ago

Thanks Olivia. 🌟

Posted 5 years ago

“Disappointed that the card did not pop open as expected, the confetti simply fell out of the packaging.”

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Posted 5 years ago

HI, We are very sorry to hear this! Could you please contact us at hello@boomf.com and we will look into this for you. 🙂

Posted 5 years ago

“poor explosion of confetti”

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Posted 5 years ago

I'm so sorry to hear your gift didn't "Boomf" 🎉 😢 I would love to get this resolved for you 😀 As I cannot see any of your exact order details here, could you please email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏

Posted 5 years ago

“It wasn't as affective as your videos. My sister liked it, but I was disappointed.”

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Posted 5 years ago

I'm so sorry to hear you are disappointed with your Boomf gift 😢 It sounds like you received a faulty card 🤔 Your experience should have been like the videos you have seen, as our videos are sent to us by customers who have bought our Boomf gifts 🤪 We would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf"🎉 properly. 🙏

Posted 5 years ago

“Sorry bit disappointed as I gave as a gift and it didn't pop up. Confetti just fellout. Came in good time.”

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Posted 5 years ago

Margaret, my apologies that you received faulty Boomf bomb 😢 I understand how disappointing this must have been for you. 🤦‍♀️ Can you please have a look at your email 👀 I have just dropped you a message as I would love to get this resolved right away. 😀

Posted 5 years ago

“Great idea, though ours didnt boomf until taken out and prodded so confetti was a bit pointless, but it was still lovely. Just not the surprise we expected.”

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Posted 5 years ago

Oh no Fiona! I am so sorry your gift didn't "Boomf" 🎉 🤦‍♀️ I would love to get this resolved for you 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 5 years ago

“Lovely idea and looks great but it never worked, so disappointing, daughters graduation card, so was excited! Had to seal it up again and try again. So bit disappointed!”

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Posted 5 years ago

Margaret, my apologies your daughters Boomf bomb was faulty. 😢 I understand how disappointing this mush have been for you. 🤦‍♀️ Could you please have a look at your email 👀 I have just dropped you a message as I would love to get this resolved right away. 😀

Posted 5 years ago

“Not great quality. Took quite a long time to be delivered. Wouldn’t order again”

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Posted 5 years ago

Karen, my apologies you are not satisfied with your Boomf gift. 😢 Can you please have a look at your email, my colleague replied to your message on Monday 👀 We would love to know how you want to proceed so we can get this resolved for you. 😀

Posted 5 years ago

“smaller than its looks and too expensive for what it is”

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Posted 5 years ago

Oh no Susan! 😢 I'm so sorry to hear your Boomf gift was not what you expected it to be. 🤪

Posted 5 years ago

“Not as goody as I thought.”

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Posted 5 years ago

Oh no Afy! I'm sorry to hear you are not satisfied with your Boomf gift. 😢 I would love to get this resolved for you. 😀 Could you please email us at hello@boomf.com and explain in more detail what was not as you expected with your order. 🙏

Posted 5 years ago

“The product itself was good but after paying for next day delivery and not receiving it until 2 days later ...missed my mother in laws birthday.”

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Posted 5 years ago

Kelly, my apologies your card did not arrived as quickly as you hoped. Our UK DHL Tracked Express Shipping arrives the next working day once it is shipped. Deliveries take place from Monday to Friday only. All orders made before 2pm get dispatched the same day. As your order was placed on Thursday afternoon, it then got dispatched on Friday to be delivered on Monday. 🤪

Posted 5 years ago

“The card took slightly longer to arrive than I hoped, but this should probably be expected due to Covid. After being opened it took a while to explode, and when it did it fired away from my husband onto the table, which meant to lost its impact somewhat. The cube itself is lovely and printing is good quality.”

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Posted 5 years ago

My apologies that your gift was late and a little faulty. 🤦‍♀️ Looking at your order we dispatched it on time, it should have been delivered by 8 July at the latest. 🤔 We would love for you to experience the Boomf bomb as we had intended it for you. 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀

Posted 5 years ago

“It doesn't work the way I expected. I was very sad. Asking for so much money for it and it doesn't even work properly. I'm disappointed, never ever order this again!”

Helpful Report

Posted 5 years ago

My apologies you received a faulty gift, I understand how upsetting this must be. Can you have a look at your email 👀 Yesterday I sent you a message via your trustpilot review, as I would love to get this resolved for you. 😀

Posted 5 years ago

“The butterfly didn’t fly that much/that high.”

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Posted 5 years ago

Avineet, my apologies that your flutter card did not fly out properly, this is not the experience we had intended for you! 🤦‍♀️ Could you please have a look at your email, I have just dropped you a message 👀 as I would love to get this resolved away. 😀

Posted 5 years ago

“Hope it arrives by tomorrow !!”

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Posted 5 years ago

Janie, my apologies your gift did not arrived as quickly as you hoped. 😢 We work really hard to get all orders dispatched on time. Can you please email us at hello@boomf.com if your order is lost. 🙏

Posted 5 years ago

“Love the idea. Website experience was great - super easy. But the product failed to deliver the wow factor as the confetti apparently just fell on the floor in a big clump rather than spraying everywhere. So overall a slight disappointment but I will probably use Boomf again.”

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Posted 5 years ago

Will, I'm so sorry to hear that your gift didn't "Boomf" 🎉 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted for you. 👀

Posted 5 years ago

“The Quilaty was good and the card and Monkey popped up well But the boomf affect was none existence As when pulled it back nothing happened you had to give it a shake after opening for it to come out the packing and didn't look anything like their advertising disappointing to say”

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Posted 5 years ago

HI Karen, it sound like your gift was definitely faulty! My apologies as this is not the experience we had intended for you! 🤦‍♀️ I would love to get this resolved 😀 As I cannot see any of your order details here, could you please email us at hello@boomf.com with your order number and explain that you received a faulty Boomf card. 🙏

Posted 5 years ago

“When my son opened his Boomf it did not work and therefore not the great Boomf you expect. Bit disappointing really.”

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Posted 5 years ago

We are very sorry to hear this! I have contacted you via the email address provided to follow up on this for you 😊

Posted 5 years ago

“I'm really excited about my Daughter receiving her delivery, but it still hasn't arrived yet”

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Posted 5 years ago

We are very sorry to hear this! I have followed up with you via email to help update you on the status of your order.😊

Posted 5 years ago

“Delivery time wasn’t good enough birthday date missed”

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Posted 5 years ago

Hi Tim, unfortunately the order number provided isn't bringing up any order. Could you please contact us at hello@boomf.com and let us know what date your order arrived so we can look into this for you. 🙂

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews