Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could have been clearer in terms of what gift was to be given to the recipient. I ordered it for my wife, but opened it in error as I thought it needed to be assembled. Could also do with some kind of party popper / bang type noise to add to the effect.”

Helpful Report

Posted 4 years ago

Tim, I am so sorry you opened your gift accidentally. 🤪 Could you please email us at hello@boomf.com if you would like us to send you a replacement card. 😀

Posted 4 years ago

“Would prefer if you could put more than one photo on the cannon product and I would also prefer if I could write more than what was given to me. Other than that I liked the product.”

Helpful Report

Posted 4 years ago

Keela, thanks for the feedback about the photo layout options and the space for text. 🙏 We are constantly improving our products based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“The confetti didn’t pup up as it shows in the advert ,, it only went on the floor”

Helpful Report

Posted 4 years ago

Maryam, I am so sorry the Boomf gift you received was faulty. 😢 I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“The card itself was unique and went down really well. However when trying to cut the picture I wanted to use it wouldn’t let me crop it properly and the picture quality wasn’t great.”

Helpful Report

Posted 4 years ago

Luke, I'm really sorry to hear you are disappointed with the quality of your picture. I would love to get this resolved for you. 😀 If you're able to, it would be helpful to see a couple of images of the bad quality image that you are describing. Could you please email it to us at hello@boomf.com along with your order number. 🙏

Posted 4 years ago

“It didn’t go of properly. Quite disappointed as was for my mum 60th birthday.”

Helpful Report

Posted 4 years ago

Jamie, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“I bought a balloon french bulldog for my partner for our anniversary, the shape and design are brilliant and can’t fault it on looks. However I was expecting it to be helium filled, which it isn’t. It also started deflating the day after and looking very sorry for itself. I can’t understand balloons don’t last forever but when you’ve paid the best part of 20 pounds for it you’d expect it to last a lot longer than under a day.”

Helpful Report

Posted 4 years ago

Abby, I'm so sorry to hear that your balloon french bulldog was faulty 🐶😢 It definitely should last more than a day and should be helium inflated! 🎈I would love to get this resolved right away. 😀 Could you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Quality was okay. Pricey for what they are. Probably wouldn't order again :(”

Helpful Report

Posted 4 years ago

Thanks for the feedback about the cost Sarah. 🙏 We are constantly improving our products based on the feedback we receive, I have taken a note of this to pass on. 🙌 😊

Posted 4 years ago

“Beautiful gift but low quality”

Helpful Report

Posted 4 years ago

Mike, I'm so sorry to hear you are not satisfied with the quality of your Boomf gift. 😢 I would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. If necessary please include any photos. 🙏

Posted 4 years ago

“Enjoyable but it’s a bit delayed when you pull to open or maybe it was just ours .”

Helpful Report

Posted 4 years ago

Dayna, it sound like you may have received a slightly faulty gift 🤦‍♀️ We would love for you to have the experience we had intended for you, and would be happy to send you a replacement gift 😀 If you are not at satisfied, please email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏

Posted 4 years ago

“Card was good quality however butterfly did not fly so was disappointed”

Helpful Report

Posted 4 years ago

Oh no Tracy! I am so sorry you received a faulty flutter card 🦋 🤦‍♀️ I understand what a let down this must have been for you. 😢 I would love to get this resolved 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 4 years ago

“Rather underwhelming. Especially as I paid almost £13 for card / delivery”

Helpful Report

Posted 4 years ago

Chris, I am sorry to hear your Boomf gift was not what you expected it to be. 😢 I would love to get this resolved for you 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 🙏

Posted 4 years ago

“I got my husband a Boomf Bomb for our 1st wedding anniversary, seem them advertised over Facebook, so thought I’d try and surprise him. It didn’t work as he knew what it was before he opened it, only thing I can say is the company is advertising too much over social media, so to try and surprise a loved one etc is going to be hard.”

Helpful Report

Posted 4 years ago

Thanks for the feedback about our packaging being too well known Jessica 🙏 We are constantly improving our products based on the feedback we receive, I have taken a note of this to pass on. 🙌 😊

Posted 4 years ago

“Good quality card and delivered on time but the butterfly was a bit of an anti climax.”

Helpful Report

Posted 4 years ago

Leah, My apologies that you are disappointed with your Boomf flutter. It sounds to me like you received a faulty gift. If you feel unsatisfied with the flight of you flutter card, we would love to resolved this for you. 😀 Could you please email us at hello@boomf.com with your order number and explain that you gift was faulty. 🙏

Posted 4 years ago

“Quite disappointed with the opening and I was expecting a box inside .. obviously didn’t read it right but think it’s expensive for what it is ..”

Helpful Report

Posted 4 years ago

Hi Elizabeth, Could you please contact us at hello@boomf.com with some images of what you received? We can then rectify any issues for you 😊

Posted 4 years ago

“Previously bought the boomf bomb which was great so this purchase I thought I would try the flutter card for my daughter for her birthday. Quality of card and photo very good however when the card was opened the butterfly did not fly out it just fell to the floor so was pretty disappointing. I wound it back up to try again and it did the same so all in all not really that impressed and would probably not recommend the flutter cards and would not purchase again. Both purchases I have made however have been made and arrived in good time so could not fault this.”

Helpful Report

Posted 5 years ago

Vanessa, my apologies that you received a faulty flutter card for your daughters birthday 🦋😢 This is far from the experience we had intended for you! 🤦‍♀️ Can you please have a look at your email, I have just dropped you a message 👀 as I would love to get this resolved right away. 😀

Posted 5 years ago

“Great really great shame about the next day delivery charged for and didn’t happen”

Helpful Report

Posted 5 years ago

Hi, When an order is shipped on a Friday the next day for delivery is always a Monday we do apologise if this wasn't clear when placing your order. We are pleased you gift was enjoyed 💖🎉🌈

Posted 5 years ago

“Lovely idea, but a lot of money for what it is.”

Helpful Report

Posted 5 years ago

Thanks for the feedback about the cost Karen 🙏 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌

Posted 5 years ago

“Great service, fast delivery”

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Posted 5 years ago

Thanks 💕 I'm so happy you are satisfied with your Boomf experience. 🎊🥳💜🎊🥳💜🎊🥳💜🎊

Posted 5 years ago

“It takes a very long time to arrive I’m still waiting for mine to come but reasonable prices! 6/10”

Helpful Report

Posted 5 years ago

Connie, I'm so sorry your gift hasn't arrived yet! Looking at your order we dispatched it on time, it should have been delivered by 13 July at the latest. 🤔 I can see you haven't put a house or flat number on your address, maybe this could be the problem 🤷‍♀️ Could you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀 😀

Posted 5 years ago

“It took a good while for the box to pop it was a good reaction but not worth the money in my opinion”

Helpful Report

Posted 5 years ago

Oh no Leanne! It sounds like you definitely received a faulty gift. 🤦‍♀️ Can you please have a look at your email 👀 I have just dropped you a message as I would love to get this resolved for you right away. 😀

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews