Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a card for next day but the delivery was until 5 days so if you want to order best order a week before. The card is lovely but inside when opened and the butterfly didn’t throw at him, it went out so he didn’t jump so bit disappointed and also then stick inside the card, he almost rip the card as he couldn’t opened.”

Helpful Report

Posted 4 years ago

Joanne, My sincerest apologies that your flutter card was faulty 🦋😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Hi I have not given it to the person as her birthday is not until September will rate later thanks”

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Posted 4 years ago

Thanks Mary, 💕 I hope they love their Boomf surprise 🤗💥🎉

Posted 4 years ago

“The card itself is great, but it’s didn’t pop like it should and the confetti didn’t come out so I was a little disappointed with it. But it still made my husband smile.”

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Posted 4 years ago

Oh no Charlotte, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Smaller than expected and within a week the glue that held the cube together had come unstuck”

Helpful Report

Posted 4 years ago

Stuart, I am so sorry to hear that you are disappointed with the quality of your Boomf gift. 😔 If you're able to, it would be helpful to see a couple of images of the bad quality that you are describing. If that be possible, can you please email them to hello@boomf.com 😀💕

Posted 4 years ago

“It was lovely once it went off, but my wife tore the strip as instructed but of course it has to be ripped hard to the end to activate, when it did, fantastic but needs work. I did record it of you’re interested.”

Helpful Report

Posted 4 years ago

Jamie, I am so sorry for the trouble you had with your Boomf gift. I understand how disappointing this must have been for you. 🤦‍♂️ We would love for you to experience the gift you intended and would be happy to send you a replacement. Please email us at hello@boomf.com if you would like one sent out. Thank you for the feedback 🙏💕 We are constantly improving our products based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Good product, disappointing delivery”

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Posted 4 years ago

I am so sorry to hear your gift arrived later than you expected. Looking at your order, I can see that is just missed the cut off time to catch the post that day 😔🤪 Your gift was dispatched the following day with our next day express delivery service. If you feel unsatisfied with this service could you please email us at hello@boomf.com so we can resolve this for you. 😀💕

Posted 4 years ago

“Very prompt but the cube didn’t pop open which was very disappointing and spoilt the surprise 😢”

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Posted 4 years ago

Oh no Natasha! I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“The confetti didn’t really do anything but the box was excellent”

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Posted 4 years ago

Christine, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“As much as the Flowers’s were lovely I ordered pink but got red/orange. They were well presented. Even though the wrong colour was sent I would order from you again. Thank you”

Helpful Report

Posted 4 years ago

Anthony, I am so sorry your gift had the wrong confetti 🤦‍♂️ I understand how disappointing this must have been for you. I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Due to the post this arrived2 days late, such a shame as it was a great surprise”

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Posted 4 years ago

Hi Nadia, we are so sorry about the late post but we are glad you enjoyed it!

Posted 4 years ago

“It was ok but it did only popped out a tiny bit of the confetti so a bit disappointed”

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Posted 4 years ago

Wendy, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I can see you have been in contact with my colleague to resolve this 😅 Please let us know if there is anything else we can do for you. 💕

Posted 4 years ago

“Nice card, delivered in plenty time but felt for the money it might have more of a ‘pop’ and more confetti. Don’t think I’ll order again.”

Helpful Report

Posted 4 years ago

Katie, I am so sorry to hear you are disappointed with the quality of your gift. This is not the experience we had intended for you! 😔 If you feel you have received a faulty card, could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf" 🎉 💕

Posted 4 years ago

“The box/card arrived quickly and was lovely but it didn’t pop out the packaging so the ‘drama’ was lost.”

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Posted 4 years ago

Oh no Claire, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“when my friend recieved it and opened it the boomf didn’t explode the confetti”

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Posted 4 years ago

Tia I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“It didn’t spring out so we had to pull it and the confetti didn’t realise 😢”

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Posted 4 years ago

Oh no Jade! I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Looks good, but didn’t pop out when opened, was all a bit odd.”

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Posted 4 years ago

Oh no Jane, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Not as wonderful as website claimed. But ok”

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Posted 4 years ago

Sandra, I'm so sorry that you are disappointed with your Boomf gift. 😢 This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved right away 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your gift. 🙏💕

Posted 4 years ago

“Wasn't impressed. It bearly jumped out.dont think I would buy 1 again.”

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Posted 4 years ago

Carla, I am so sorry your gift was faulty 😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“A little over priced.”

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Posted 4 years ago

Thanks for the feedback about the cost Becky 🙏💕 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Such a lovely card present to give someone. I recieved one 2yrs back. This one was poor quality for my friend.”

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Posted 4 years ago

Yasmine, I'm so sorry to hear that you were disappointed with the quality of your order. 😢 I would love to get this resolved 😀 If you're able to, it would be helpful to see a couple of images of the bad quality that you are describing. Alternatively it would be great if you could let us know if more detail what was of poor quality with your gift. Can you please email us at hello@boomf.com 🙏

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews