Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought I was getting a box but a card came instead”

Helpful Report

Posted 4 years ago

Hiya Deborah, 👋🏼 We are so sorry to hear that you have not received what you have ordered! 😭 If you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Most Disappointing. Bought a card and flowers and neither boomf'd as advertised. Shan't bother again!”

Helpful Report

Posted 4 years ago

Hello there , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Ruined my valentines gift as it popped open on its own accord before my boyfriend opened it himself. Spoilt the surprise”

Helpful Report

Posted 4 years ago

“I haven’t received this product yet, it’s late and her birthdays on the 11th if it doesn’t come in time I have nothing to give her. Extremely disappointed and I have no idea how to track it as I don’t have a barcode”

Helpful Report

Posted 4 years ago

Hiya Nayla , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Very disappointed. Part of my order was missing and tried to sort this out and have now been ignored. Having to take up a dispute with PayPal now to get my money back. Wouldn’t recommend.”

Helpful Report

Posted 4 years ago

Hello Amy , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“I have not yet received my card, 6 days after ordering”

Helpful Report

Posted 4 years ago

Hiya Tom , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“my order didn't pop out like in all adverts was quite disappointing really”

Helpful Report

Posted 4 years ago

Hello Eliot, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Nothing like the adverts, barely any confetti and didn’t explode very well. Very underwhelming. Won’t use again.😏”

Helpful Report

Posted 4 years ago

Hello Carol, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“My card hasnt got tbere!”

Helpful Report

Posted 4 years ago

Hiya Vicky , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Disappointing flutter card, I thought it would be wow and it really wasn't”

Helpful Report

Posted 4 years ago

Hello Jasmine , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Ordered 2 cards paid extra delivery charge for 1st card to arrive on anniversary. Paid regular post for 2nd card to arrive before Valentines Day. Both arrived same day. 1st card was pop out butterfly z card was super Velcro shut. Card tore trying to open then butterfly jumped out straight down to floor. Terrible product. 2nd was a box with confetti. Was expecting box package instead my wife started to open a rectangular flat package . No instructions so she started to open when I saw the confetti so I immediately stoped her and had to find out what to do. Anyway the purpose of the cards was surprise and fun and instead has been disaster resulting in me going out and purchasing normal cards. Do not buy, these are untested and mis represented. Customer service offered me another card and not a refund for cards or postage. Again do not purchase this gimmick rubbish.”

Helpful Report

Posted 4 years ago

Hello Thomas , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“My partner opened to card and the confetti didn’t come out as advertised, it was stuck in the box. The pop out box was also disappointing and a spelling mistake on it.”

Helpful Report

Posted 4 years ago

Hello Jane, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“My item never got delivered”

Helpful Report

Posted 4 years ago

Hiya Matthew , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Item when opened didn’t do anything there was no surprise from it very disappointed”

Helpful Report

Posted 4 years ago

Hello Kelly, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The item ordered was not personalised when l recieved poor customer service as they haven't acknowledged my complaint. Would not recommend it to anyone toe rated less than 1 Pat”

Helpful Report

Posted 4 years ago

Hello Patricia, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Never got what i ordered.”

Helpful Report

Posted 4 years ago

Hiya , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Did not receive my item”

Helpful Report

Posted 4 years ago

Hiya Lewis, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“I never received my order for valentines day, the delivery was supposed to be here within 3-4 days. It has now been 10 days and i have hd no updates on this. I’m still holding out hope that it will show before then but I can’t believe the level of service for the price you pay for these cards.”

Helpful Report

Posted 4 years ago

Hi Kevin , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Nothing happend. Bit disappointed”

Helpful Report

Posted 4 years ago

Hello Karen , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Ordered on 2/3/2021 it is now 7/2/2021 and still not received.”

Helpful Report

Posted 4 years ago

Hiya Helen, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews