Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rude service - way too expensive Bad printing. I would give 0 if available Avoid - look online cheaper better alternatives”

Helpful Report

Posted 4 years ago

Hello Cassandra, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“I have not received my order so I’m really cross. I am getting msges for feed back”

Helpful Report

Posted 4 years ago

Hello Razwana, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The cannon did not explide”

Helpful Report

Posted 4 years ago

Hello Sue , 👋🏼 We are so deeply sorry that you have had a problem with the cannon, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The elastic band was broken so it didn't work. Also she saw the logo on the back and knew what to expect.”

Helpful Report

Posted 4 years ago

Hi Robert, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Haven’t received the card and birthday has now passed too! So Very disappointed”

Helpful Report

Posted 4 years ago

Hello Amy , 👋🏼 We are so deeply sorry that you have haven't received your card, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Will NEVER work with this company again. Had them “re send” my cards twice and they never showed up. Still waiting on a refund. SCAM!”

Helpful Report

Posted 4 years ago

Hi there , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“I have not receive my order and it has now been 1 week but it was shipped 5 days ago, it was very frustrating as it was for a birthday in which is tomorrow and haven’t even heard back from you”

Helpful Report

Posted 4 years ago

Hiya Megan , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Haven’t received my order yet”

Helpful Report

Posted 4 years ago

Hello Donna , 👋🏼 We are so deeply sorry that you have not received your order yet, , if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Didn't even pop”

Helpful Report

Posted 4 years ago

Hello Josh , 👋🏼 We are so deeply sorry that you you’re not happy with your order and it didn’t pop, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“We were so excited to give this to my 4 year old grandson, we were very disappointed. The confetti just stayed in the box, no Boom at all. Won't buy again”

Helpful Report

Posted 4 years ago

Hello Dawn , 👋🏼 We are so deeply sorry that you you’re not happy with your order and it didn’t pop, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The pop did not work very well. Im disappointed 😞”

Helpful Report

Posted 4 years ago

Hello Lisa, 👋🏼 We are so deeply sorry that you you’re not happy with your order and it didn’t pop very well, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Didn’t pop out and no glitter burst”

Helpful Report

Posted 4 years ago

Hello Victoria , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Ordered 2 items only received 1.”

Helpful Report

Posted 4 years ago

Hiya David , 👋🏼 We are so deeply sorry that you have not received one of your orders yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Yes there was confetti in the container but it didn’t pop up when opened, very disappointing and not buy again”

Helpful Report

Posted 4 years ago

Hello Laura , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“My order is not coming”

Helpful Report

Posted 4 years ago

Hiya , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Absolutely rubbish. Bought the bomb for my dad’s 60th instead of a traditional card. Nothing happened when he opened it. All of the confetti just fell out on to his lap. Gutted that we couldn’t be there to spend the day with him in person and watching this over FaceTime was really disappointing. Will not be buying again”

Helpful Report

Posted 4 years ago

Hello Claire , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“The card did not burst open at all. Very disappointing”

Helpful Report

Posted 4 years ago

Hello Rebecca , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Two pathetic bit of confetti! My daughter was so disappointed.”

Helpful Report

Posted 4 years ago

Hello there , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Ordered a card for my friends 30th and it still hasn't arrived. Considering these cards are quite expensive and everyone pays 1st class postage and I ordered it 6 days in advance and it STILL hasn't arrived is very poor.”

Helpful Report

Posted 4 years ago

Hiya Bina, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“Did not arrive”

Helpful Report

Posted 4 years ago

Hiya Amy , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews