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Boomf Reviews

4.0 Rating 5,311 Reviews
72 %
of reviewers recommend Boomf
4.0
Based on 5,311 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Boomf Reviews
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Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Haven’t received my order and your website will not allow me to track it!
Helpful Report
Posted 4 years ago
Hiya Elaine, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
When I received the envelope there was no instructions about the product as I accidentally opened it and should of been the other person if that was instructed I would of not opened it so it was no good I feel it was a waste of money nearly £10 down the drain now I carn’t give my friend that gift as it was opened by me don’t get me wrong they look good on the advertisement but there should of been some sort of instructions as to not open the gift
Helpful Report
Posted 4 years ago
Hello Alison, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
It hasn't arrived yet!
Helpful Report
Posted 4 years ago
Hiya Jacqueline, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Expensive and awful. Brought for twin boys 6th birthday because obviously we're in lockdown. This was so disappointing, there wasn't even a 'pop' as advertised. Just a sad opening and the confetti dropping to the floor. Also I've emailed and had no response!!!
Helpful Report
Posted 4 years ago
Hello Melissa, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Exploded as I opened the envelope it came in, not impressed for the money.
Helpful Report
Posted 4 years ago
Hello Paul , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Poor no boom nothing waste of money
Helpful Report
Posted 4 years ago
Hello Marc , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Card never arrived to recipient.
Helpful Report
Posted 4 years ago
Hiya Jennifer, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
How can I review a product that has taken forever to arrive and will now be late?!
Helpful Report
Posted 4 years ago
Hello Craig, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
I placed my order a week ago and still haven't received it!
Helpful Report
Posted 4 years ago
Hiya Alana, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
1. Very expensive for what you get 2. The "boomf" was less than a handful of confetti that didn't explode out it just fell on the floor. 3. The card /box that I expected to appear was pitiful 4. The extras were meh. Some cheap chocs and some cheap bubbles. Not worth the £35 paid. At best £20 worth and that's generous. Very poor experience
Helpful Report
Posted 4 years ago
Hello David , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
The confetti did not come out and it did not pop up when it was opened - damp squib very disappointed
Helpful Report
Posted 4 years ago
Hello , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Didnt turn up on time and still not arrived considering its alot of money
Helpful Report
Posted 4 years ago
Hi Chloe , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
It didn't work. Extrmemly annoyed and disappointed!
Helpful Report
Posted 4 years ago
Hello , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
I still haven’t received the Boomf card, even though I ordered a head of time and selected my preferred date for delivery. It was a birthday boomf and it’s 3 days late and counting. Disappointed
Helpful Report
Posted 4 years ago
Hiya , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Hawt received my parcel yet
Helpful Report
Posted 4 years ago
Hi Kai , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Order never arrived
Helpful Report
Posted 4 years ago
Hiya Tom, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Waste of money didnt work so disappointed.
Helpful Report
Posted 4 years ago
Hello Emma , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Really bad.
Helpful Report
Posted 4 years ago
Hello Lynda , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
When I placed my order with Boomf my PC entered a previous address. I corrected/editted this but the order was dispatched to the incorrect address although it has not come to light anywhere yet. I immeditely contacted Boomf but to no avail. They did however, offer me 50% discount on a repeat order So, in my case "Boomf" - my money , like confetti was dispersed ...and wasted!
Helpful Report
Posted 4 years ago
Hello there , 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗
Posted 4 years ago
Haven't received it
Helpful Report
Posted 4 years ago
Hi Martin, 🙋🏼‍♀️ We are so terrible sorry to hear this! 😔 Martin if you could please send us an email on hello@boomf.com on details about your order and we will of course make sure this is sorted out for you! ✨💗
Posted 4 years ago
Boomf is rated 4.0 based on 5,311 reviews