Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only ask for one use send two out”

Helpful Report

Posted 4 years ago

Hi Vicky Sorry to hear this 😔. Could you please email us at hello@boomf.com so we can see why we have sent you two items 👍🏼

Posted 4 years ago

“After watching the videos of the items unfortunately they didn’t work at all and we were left underwhelmed unfortunately. Wouldn’t but again 😔”

Helpful Report

Posted 4 years ago

😞 We are so upset to hear this Jane Please email us at hello@boomf.com so we can fix this 😊👍🏼😊

Posted 4 years ago

“Unfortunately when the card was opened no confetti popped out as it was jammed. Instead just seemed like a card with confetti in. Not what I was expecting.”

Helpful Report

Posted 4 years ago

Sorry to hear you did not get the full boomf experience 🎊 🎉🎊 😔😭😔 Please email us at hello@boomf.com

Posted 4 years ago

“I’m very disappointed in your butterfly cards I waited today to reply as my daughter opened her card on the 10th August and my other daughter opened hers today 27th August and neither butterfly flew out as it’s advertised so would not order the butterfly card again”

Helpful Report

Posted 4 years ago

🦋💔🦋💔 Sorry your butterfly was broken Please email us at hello@boomf.com

Posted 4 years ago

“The butterfly card didn’t work, it had broke when it arrived.”

Helpful Report

Posted 4 years ago

🦋💔🦋💔 Sorry your butterfly was broken Please email us at hello@boomf.com

Posted 4 years ago

“Complete waste of money,looked nothing like the advert...just a whole heap of messy confetti everywhere. My 3 year old could of made the same thing,mess included!”

Helpful Report

Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected Please email us at hello@boomf.com

Posted 4 years ago

“Box did not do what it said followed instructions waste of money spend the extra money at Clinton’s instead poor poor poor”

Helpful Report

Posted 4 years ago

Sorry to hear this Mike 🙈 😭 If the confetti does not explode it is just another card 🎊 We hope that you will email us at hello@boomf.com so we can make it right ❣️

Posted 4 years ago

“Didn’t pop, kind of a waste of money if it doesnt”

Helpful Report

Posted 4 years ago

😞 We are sorry to have let you down on this occasion Please email us at hello@boomf.com so we can fix this 🙏🏼

Posted 4 years ago

“Disappointing as it just didn’t explode,always worked in the past,massive letdown and embarrassment”

Helpful Report

Posted 4 years ago

🙈 We are also embarrassed Jane as it seems we have sent you a faulty item 😭 Could you email us at hello@boomf.com explaining the problem and we will rectify this ASAP 👍🏼

Posted 4 years ago

“No confetti”

Helpful Report

Posted 4 years ago

So sorry to hear this! That isn't good, not a Boomf without confetti🎊 📧 us at hello@boomf.com and we resolve this for you

Posted 4 years ago

“I never received my item”

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Posted 4 years ago

😞 This makes us sad Can you email us at hello@boomf.com and we will see what has happened 🙂

Posted 4 years ago

“Confetti didn’t explode and the box didn’t come out of packaging”

Helpful Report

Posted 4 years ago

Lauren please email us at hello@boomf.com explaining the problem and we will look into this right away.

Posted 4 years ago

“Received someone else’s Boomf on my 1st anniversary, Not good at all”

Helpful Report

Posted 4 years ago

This is totally unacceptable Daniel 😤 and we are sorry you received the wrong item. Could you please email us at hello@boomf.com 🙏🏼

Posted 4 years ago

“Waste of money. The confetti’s stayed in the envelope and the box did not pop out. Mechanism inside the card was damaged so it did not work. Really disappointed with this card.”

Helpful Report

Posted 4 years ago

So sorry to hear your item did not work as expected 😔 meant NG you did not get the full boomf experience 🎊. Could you please email us at hello@boomf.com so we can log into this for you 😁

Posted 4 years ago

“My friend still has not received their parcel after over a month.”

Helpful Report

Posted 4 years ago

Tasha, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 30 July at the latest. 🤔 I can see you are in contact with my colleague resolving this 😅 Can you please have a look at your email, we have just dropped you a message this morning. 👀💕

Posted 4 years ago

“I ordered it next day delivery on Thursday night as it was my wifes birthday on Sunday and when it came on Friday they wanted a signature but nobody was home as we were both at work, ridiculous for a card and also it never said online while i was ordering next day delivery that it would require a signature! They didnt post it and it didnt get re delivered till Monday and it was my wifes birthday on the Sunday so she didnt get it on her birthday! When it arrived on Monday he never even asked for a signature even though thats why he didnt post it on the Friday beforehand, absolute joke and it was £6.99 wasted on next day delivery, very very poor service!”

Helpful Report

Posted 4 years ago

Leigh, I am sorry that your gift was delivered late and missed the special day. 😢 This is far from the experience we had intended for you! 🤦‍♂️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message. 👀💕

Posted 4 years ago

“Never received”

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Posted 4 years ago

Jaymie, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 19 August at the latest. 🤔 I can see you have been in contact with my colleague to resolve this 😅 My apologies once again that you did not received your order. 💕

Posted 4 years ago

“Recipient hasn’t received the boomf bomb”

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Posted 4 years ago

Kay, I am so sorry your gift has got lost on its journey to you. 😔 Looking at your order I can see we dispatched it on time and it should have been delivered by 19 August at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 4 years ago

“Very disappointed purchased for my dads 70 th didn’t explode as it shows in videos.”

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Posted 4 years ago

Oh no Hayley! I am so sorry your gift didn't "Boomf" 🎉🤦‍♂️ I understand how disappointing this must have been for you. 😔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message. 👀💕

Posted 4 years ago

“Card did not ‘boomf’”

Helpful Report

Posted 4 years ago

Shona, my sincerest apologies that your gift didn't "Boomf" 🎉😢 This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message. 👀💕

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews