Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

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Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing like the advert”

Helpful Report

Posted 3 years ago

Hello Allen, 👋🏼 We are so deeply sorry that you have had a terrible experience with us, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Not recieved card yet still waiting delivery and the persons birthday is today 😩”

Helpful Report

Posted 3 years ago

Hiya Sharon, 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Unfortunately it didn’t “explode” on opening.”

Helpful Report

Posted 3 years ago

Hello there, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“My order came really quickly and the photos printed came out in really good quality. But the overall it was very anti climatic.”

Helpful Report

Posted 3 years ago

Hi Alice, 🥰we are so happy to hear that the photos and quality was really good! We are sorry to hear that it wasn’t to your highest expectations! 😔 We appreciate this feedback and for choosing Boomf for this occasion! ✨💕

Posted 3 years ago

“Item was shipped on the 26th January. It's now the 1st February and still hasn't turned up. Not boomfs fault. Delays at Royal Mail likely to be the issue.”

Helpful Report

Posted 3 years ago

Hiya , 👋🏼 We are so deeply sorry that you have not received your order yet, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Was good but for the price it really was worth it”

Helpful Report

Posted 3 years ago

Hi Nicola, 🙋🏼‍♀️ That’s so great that you found the Boomf surprise to be good, we are sorry to hear that it wasn’t worth it though! 😔 We appreciate your feedback and for choosing Boomf! ✨💗

Posted 3 years ago

“Delivery was due on the 28th however it did not arrive until the 30th.”

Helpful Report

Posted 3 years ago

Hiya Harry , 👋🏼 We are so deeply sorry that your order was late, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“Butterfly was a bit of a flop, card itself was great.”

Helpful Report

Posted 3 years ago

Hello Ruth, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔we are happy to hear though that the card was great! 🥰💗

Posted 3 years ago

“Sent both types of card recently and the flat one in particular did not shoot out the confetti like advert. It just fell out.”

Helpful Report

Posted 3 years ago

Hello Fiona , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 3 years ago

“They look nice and are a nice idea, more blurry than the photo of other marshmallows on website showed. And over priced, not sure about taste as they are a gift.”

Helpful Report

Posted 3 years ago

Hi Jessica, 🙋🏼‍♀️ We are so happy that you found your Boomf products nice and that it is a nice idea! 😃 We are sorry to hear that the photo was blurry and overpriced! We really appreciate your feedback and thank you for choosing Boomf! ✨💕

Posted 3 years ago

“exspensive p&p!!”

Helpful Report

Posted 3 years ago

Hi Michelle, 🙋🏼‍♀️ we are so sorry to hear that you find the p&p expensive, however we hope that you enjoyed your Boomf product! ✨💗

Posted 3 years ago

“Quick delivery and ease of ordering but the boomf box didn't jump out it was not as expected. Nice item though.”

Helpful Report

Posted 3 years ago

Hello Laura, 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔We are delighted to hear however that the item was nice! Thank you for choosing Boomf for this occasion! 😍💗

Posted 3 years ago

“I was a little disappointed in the Boomf Card, was a little bit deflating, kind of a little poof of confetti, was expecting something more.”

Helpful Report

Posted 3 years ago

Hi Marguerite, thank you for your feedback! We're so sorry to hear that your Boomf didn't work as expected. Could you drop us a quick email with your order details to hello@boomf.com and we'll look into this for you! 💫

Posted 3 years ago

“I gave a 3 star score due to the fact that the delivery was three days late. This of course is probably down to the postal service at the moment. So order much earlier than you think. The actual card/confetti explosion worked a treat and caused the recipient the desired shock then happiness at the experience.”

Helpful Report

Posted 3 years ago

Hi Philip, thank you so much for your review. We are so pleased to hear that your boomf gift has brought happiness to your loved one, it is so important in these current trying times! We are also so sorry to hear its delivery was delayed, and hope this has not put you off using boomf in the future ☺️🎊💕

Posted 3 years ago

“Didn’t really pop, and was very small for them money”

Helpful Report

Posted 3 years ago

Hi Georgina, thank you so much for your feedback and I am sorry to hear you were disappointed with your order. I have sent you a direct email so that we can resolve this issue for you ☺️

Posted 3 years ago

“Arrived quickly but didn’t contain the confetti that I ordered to come with it - this was at no extra cost but wasn’t the same surprise without it. Product itself was good x”

Helpful Report

Posted 3 years ago

Rhiannon I am so, sincerely sorry! It definitely should have arrived with confetti so I am so sorry this didn't arrive as it should have. Really pleased you still enjoyed it though x

Posted 3 years ago

“It’s didn’t pop like the video shows......bit disappointing tbh. Box card is nice though”

Helpful Report

Posted 3 years ago

Really pleased you're happy with the card, I am so sorry it wasn't the experience we would have wanted for you :(

Posted 3 years ago

“Only 3 stars as you guys forgot the extra chocolate that I’ve ordered with the card for my wife’s 30th. Apart from that the card is fantastic. Love it”

Helpful Report

Posted 3 years ago

I'm sincerely sorry to hear that! If you could drop us an email with your order number we will absolutely check that for you! But so pleased you loved the card 😁

Posted 3 years ago

“Bought for my mum, but she guessed what it was before opening because of the packaging :( and then it didn’t fly out straight away, there was a few seconds pause so we were all like ‘huh?’ But when it eventually did fly out, it was great.”

Helpful Report

Posted 3 years ago

Thanks for your feedback Heather 🙂

Posted 3 years ago

“Not quite as good as I was expecting, moderate confetti burst but not as much as I was expecting there to be! A bit of a damp squib in all honesty!”

Helpful Report

Posted 3 years ago

Sorry to hear that Fiona! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews