Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought would be bigger than it was”

Helpful Report

Posted 3 years ago

Thanks for your feedback Ellie 😊👍🏼

Posted 3 years ago

“Nice concept but doesn't jump out on you like it is advertised on TV.”

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Posted 3 years ago

We're disappointed to hear that Faye! Would you mind sending us a quick email to hello@boomf.com so we can look into what happened for you? Many thanks, Team Boomf 💫

Posted 3 years ago

“Disappointed with the confetti 😩”

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Posted 3 years ago

Oh no Charlotte! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 3 years ago

“Service was ok but product was poor and hugely overpriced£10 for cardboard and confetti that didn’t even work properly. Will never recommend or use again”

Helpful Report

Posted 3 years ago

We're really disappointed to hear that Patrick and appreciate your feedback, we'll pass this on to the rest of the team to review. If you'd like to discuss this further, we'd love to hear your thoughts on how we could improve. Please feel free to drop us an email to hello@boomf.com Best wishes, Team Boomf

Posted 3 years ago

“Not very good value for money”

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Posted 3 years ago

Barry, I'm sorry you are disappointed with your Boomf gift. 😔 This is far from the experience we had intended for you! 🤦‍♂️ I would love to get this resolved for you. 😀 Could you please email us at hello@boomf.com with your order number and explain in more detail what was wrong with your Boomf surprise. 🙏💕

Posted 3 years ago

“Arrived on time a few bits fell out as i took card from enverlope but otherwise ok.not used it yet.”

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Posted 3 years ago

💝💖💝💖💝

Posted 3 years ago

“Poor "explosion" of card - top of photograph missing - all in all a bit disappointed!!”

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Posted 3 years ago

Thanks for your review 🙃 The pictures on our items are always printed the way they have been uploaded which is why we ask our customers to check both the photos and the address during checkout.

Posted 3 years ago

“Not happy as confetti didn't come out of card only the cube x”

Helpful Report

Posted 3 years ago

😭 Sorry to hear your item did not work as expected We have sent you an email

Posted 3 years ago

“Nice gift but is expensive for what it is.”

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Posted 3 years ago

Thanks for your feedback Angela 👍🏼

Posted 3 years ago

“I have order the big gift box around £30 and I just don’t believe that the content was worth that... but that is just what I thought after opening on the weekend for my daughters 2nd birthday”

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Posted 3 years ago

Thanks for your feedback Katarzyna 😊👍🏼

Posted 3 years ago

“For the price i wouldn't buy again”

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Posted 3 years ago

We are sorry to hear that Rebecca 😔

Posted 3 years ago

“Took too long to arrive and didn’t really pop as well as was advertised, very over priced as well”

Helpful Report

Posted 3 years ago

😳 We are so gutted you did not get the full confetti explosion💥 We have dropped you an email 🙃

Posted 3 years ago

“Lovely but expensive”

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Posted 3 years ago

Glad you are happy with your purchase Stephanie 💙💜

Posted 3 years ago

“Didn't go off 1st time”

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Posted 3 years ago

😊 Thank you for the feedback

Posted 3 years ago

“The actual gift was fine, but the confetti was a damp squib. It rather fell out of the box rather than exploding out as the marketing videos promoted. Disappointed overall and wouldn’t buy again.”

Helpful Report

Posted 3 years ago

😭😭😭 Sorry to hear your item did not work as expected We have now sent you an email

Posted 3 years ago

“The service was excellent but felt a little underwhelmed with the product - meaning the burst or lack of burst of confetti.”

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Posted 3 years ago

Judith, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ This is far from the experience we had intended for you! I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 3 years ago

“Great product.... but a bit of a shame its delivery timescales were not adhered......”

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Posted 3 years ago

Thanks for your feedback Peter 😊👍🏼😊👍🏼

Posted 3 years ago

“It was fun, but massively expensive for what it was in reality. Cute idea, but won't be ordering again.”

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Posted 3 years ago

Thanks Elle, we are so happy you are satisfied with your Boomf experience. 🦄🌸💜

Posted 3 years ago

“A bit disappointed, as didn't pop on time. Overall not bad, but nothing like on the advert films”

Helpful Report

Posted 3 years ago

Thanks for your feedback 😊👍🏼😊👍🏼

Posted 3 years ago

“Very small box, not enough space to put messages on and explosion not very good.”

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Posted 3 years ago

Thanks for your feedback Gina 😊👍🏼😊👍🏼 Our Flutter card allows for a longer message

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews