Boots Reviews

2.7 Rating 1,776 Reviews
40 %
of reviewers recommend Boots
2.7
Based on 1,776 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How long does Boots take to deliver?
(5 days ago)
Boots normally delivers within 5 Days.
(5 days ago)
E

Delivery - Slow

46.00%
Industry Average
Both years the store delivery has not happened.
- Darren T
Customer Services offered parcel to be resent or refunded in 3 to 5 days and I received 500 Boots points as goodwill gesture but was told to check goodwill points had been put on my account or call back again with reference number! I will try delivery to home in future.
- Anonymous
Long delivery times for on-line pharmacy, never again.
- Anonymous