Boots Reviews

2.7 Rating 1,775 Reviews
40 %
of reviewers recommend Boots
2.7
Based on 1,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How is Boots returns process?
(1 month ago)
Greater than 90% of reviewers feedback is Boots returns process could be better.
(1 month ago)
F

Returns - Difficult

0.00%
Industry Average
I went to royal mail returns portal and discovered that actually a collection was possible so arranged for that.
- Marlene Mandal
I asked for a receipt, and she told me they don't give receipts for returns.
- Anonymous
com for a full refund using the provided Returns Note and your invoice.
- Frederick & Helen Crane