Boots Reviews

2.7 Rating 1,775 Reviews
40 %
of reviewers recommend Boots
2.7
Based on 1,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

Does Boots deliver on time?
(1 month ago)
Greater than 31% of reviewers feedback is Boots normally delivers on time.
(1 month ago)
E

Delivery - Slow

43.40%
Industry Average
Failing of contractual requirements by not delivering my parcel to my building My daughter placed an order for two electric toothbrushes, a hairdryer and shampoo ( 192 pounds!) for the delivery date of the 19th September 2023.
- Vanessa Davies