boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.68

4.7 Rating 456 Reviews

91 %

of reviewers recommend boxfox

4.7

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

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“Fast shipping and good service”

Helpful Report

Posted 6 months ago

Thanks so much, Kadel, for your 5-star rating! We're glad to hear that your orders come with fast shipping and good service. We really appreciate your loyalty and support. Thanks again!

Posted 6 months ago

“Quick delivery & just what I wanted”

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Posted 6 months ago

Thank you so much for your 5 star rating, Coleen! We're so happy to hear that you enjoyed our quick delivery and that you found exactly what you were looking for. We truly appreciate your support. 🦊

Posted 6 months ago

“Overall I am so impressed! Customer service is fantastic, quality is fantastic, so easy to pop up aswell which I love that it takes 2 seconds and no instructions necessary. Will be continuing to order again.”

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Posted 6 months ago

Thanks so much for the 5 star rating, Ellie! It means a lot to us that you're so pleased with our product and our customer service. We are delighted to hear that you're impressed with the quality and how easy it is to set up. We look forward to your next orders! 🦊

Posted 6 months ago

“I paid for an order I didn’t receive.”

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Posted 6 months ago

Good Morning Andrea Seems that you chose pick up from our warehouse on your checkout. Would love for you to amend our review! Please contact us at sales@boxfox.com.au and we can arrange delivery for you. Thank you - boxfox

Posted 6 months ago

“Great products and service always from Boxfox.”

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Posted 6 months ago

Thank you so much for your glowing 5 star rating of Boxfox! We strive for excellence at Boxfox and are so glad to receive positive feedback like yours! It's always a pleasure to have you as a customer, and we're grateful for your continued loyalty! "Great products and service always from Boxfox." We look forward to bringing you more of the same in the future! 🦊

Posted 6 months ago

“Great quality and prompt delivery. Thank you.”

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Posted 7 months ago

Thank you so much for your 5 star review, Renee! We're so glad to hear that you are satisfied with our great quality and prompt delivery. We really appreciate you taking the time to leave your review! 🦊

Posted 6 months ago

“Ordered hat boxes, great service and delivery was so quick”

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Posted 7 months ago

Thank you, Leteisha! We're so glad you were pleased with your order of hat boxes and appreciate you taking the time to give us a five-star rating. It's great to hear that the service and delivery were so quick - we strive to provide the best experience for all of our customers. Thanks again! 🦊z

Posted 6 months ago

“Fast delivery, excellent”

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Posted 7 months ago

Thank you Teo for your 5 star rating of boxfox and for your continued loyalty! We really appreciate your feedback, especially on the fast delivery and the excellent service. Thank you!

Posted 7 months ago

“Amazingly good products. Very impressed with the quality and arrived within 48hrs of placing order. I’ll certainly be ordering again.”

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Posted 7 months ago

Thank you for the wonderful 5-star rating, Wendy! We are just as impressed with the quality of our products as you are and are glad that your order arrived quickly. We look forward to seeing you again soon!

Posted 7 months ago

“Fast shipping and the quality of the boxes is great.”

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Posted 7 months ago

Thank you for your 5 star rating of boxfox, Amanda! We're glad to hear that you enjoyed the fast shipping and the quality of the boxes. We appreciate your feedback!

Posted 7 months ago

“Ordering was easy, delivery was quick, and the boxes are great - just what I needed.”

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Posted 7 months ago

Thank you so much, Helen! I'm glad to hear that Ordering was easy, delivery was quick, and the boxes are great - just what you needed. We appreciate your 5 star rating of Boxfox.

Posted 7 months ago

“Very Quick service Thank You”

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Posted 7 months ago

Thank you so much Christine, for your 5 star rating of boxfox! We truly appreciate your loyalty and are so glad that you experienced a very quick service. Thank you for all your support!

Posted 7 months ago

“Im missing my inserts for the 6pc cupcake boxes”

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Posted 7 months ago

“Received boxes when we were told to expect them”

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Posted 8 months ago

Thank you for your 4 star rating NOELEEN! We are thrilled to hear that your received the boxes when you were expecting them!

Posted 7 months ago

“Great service Evan. Will do business again for sure! Have already recommended your hat boxes to Millinery Australia members.”

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Posted 8 months ago

Thank you so much Jo! It really means a lot to us here at boxfox to hear such positive feedback about our product and services. We appreciate your kind words and your support– it means the world to us. We look forward to continuing to do business with you in the future and providing you with the best possible product and services. Thank you again for your kind support!

Posted 7 months ago

“Very happy with quality, price ad speed of dispatch”

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Posted 8 months ago

Thank you so much for your 5-star rating! We are so glad to hear that you were very happy with the quality, price, and speed of dispatch. Your satisfaction is our ultimate goal. Thank you for your support!

Posted 7 months ago

“High quality products”

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Posted 8 months ago

Hi Vivian Thank you so much for giving Boxfox a 5-star rating! We're so happy that you're satisfied with the high quality of our products and services. Your kind words are truly appreciated.

Posted 7 months ago

“Swift service. Great box and great quality. Many thanks!”

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Posted 8 months ago

Thank you so much for your kind words Jennie! We really appreciate your 5-star rating and are glad that you had a great experience with our swift service, the box and overall quality. We hugely value your feedback.

Posted 7 months ago

“My box arrived damaged, it can clearly be seen from the package box I am also finding every few boxes have glue marks on them and magnetic lids not closing correctly.”

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Posted 8 months ago

“Exactly what I wanted - great quality”

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Posted 8 months ago

Thank you so much Jackie for your 5 star rating of boxfox! I'm so happy you are loving it and that it is exactly what you wanted - great quality!

Posted 7 months ago

boxfox is rated 4.7 based on 456 reviews