Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.25

4.3 Rating 2,216 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 2 star review on 7th April 2025

Millicent

Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

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“The Zyxel AP is as usual not easy to set up but I think I have achieved that. The delivery from Box was very fast at an excellent price.”

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Posted 10 years ago

“Excellent. I was told exactly when to expect the order and the time and also the driver. Brilliant everything went off without a hitch. I would use Box again”

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Posted 10 years ago

“Quick delivery and goods were exactly as expected, great service !”

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Posted 10 years ago

“The package arrived quickly and I was pleasantly surprised with the sound from the speakers, they might be a little tinny when listening to them turned up loud but otherwise fine. Excellent service.”

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Posted 10 years ago

“First time purchasing from this comapny. Fantastic service, good prices and super fast delivery! Very impressed with Box.co.uk”

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Posted 10 years ago

“Fast delivery, frustration-free packaging. Thick USB 3.0 cable for durability with UASP technology built-in for a very good price! Thanks Box.co.uk!”

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Posted 10 years ago

“The modems are excellent. The price was very good & delivery prompt.”

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Posted 10 years ago

“Quick delivery and excellent correspondence regarding shipment status.”

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Posted 10 years ago

“I'm happy with the purchase, however there were issues with the collect+ delivery. I didn't receive a collection code and was refused the item on the first attempt at picking it up. Called your support number who advised to get the shop to call paypoint with the consignment number to allow releasing the item, which is not ideal. Chap on the phone said "it's all we can do" Also the parcel tracking link did not work and there is no support on your website for collect+ deliveries.”

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Posted 10 years ago

“Prompt delivery. Items arrived safely”

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Posted 10 years ago

“All present & correct -- Thank you.”

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Posted 10 years ago

“Easy to order. Stunningly fast delivery. Like the fact that there were text updates.”

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Posted 10 years ago

“Wasn't sure wether to trust box because of how cheap they were but everything was perfect ! Fast delivery aswell”

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Posted 10 years ago

“I bought a very large LCD TV; great service, good price, delivered efficiently.”

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Posted 10 years ago

“The problems were not really with Box themselves but rather with the delivery company that Box had chosen to use. I had selected the option to have the package delivered via collect+ to a local shop. The tracking link provided by box did not work and so I was forced to keep dropping into the shop to ask if the package had arrived. Once it had the shop could not release it as I had not received the required release code. I was forced to make a long (and probably expensive) call from my mobile to Box to get the package released and then the solution was that the shop was forced to make another long call to the delivery company. Now in mitigation I have to say that I am visiting from abroad, so some of the problems may be that Box/Collect+ are simply not set up to handle customers from abroad with a foreign credit card and a foreign mobile phone. But if that is the case then they should simply have not accepted my business. The product itself is in perfect working order and in fairness having used collect+ means I did not have to wait in all day for a delivery to arrive and I could choose the time that I collected it from the local shop.”

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Posted 10 years ago

“?????”

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Posted 10 years ago

“After 8 months they're still "alive". Perfect sound and comfort. Totally recommended.”

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Posted 10 years ago

“Box.co.uk offered a great range of products at good prices. Their service was excellent - went for the free 5 day shipping and it arrived the next day! All as described. The website is easy to get round and is jam-packed with tech. Will be using again! :)”

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Posted 10 years ago

“Very prompt, speedy delivery, thank you.”

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Posted 10 years ago

“Product arrived on time, was kept updated by the seller on delivery time. Would have preferred the tracking ID myself so I could track it, but good enough. Only other issue is that they don't dispatch over the weekend, but this isn't the end of the world. Overall, good price, good product, good service.”

Helpful Report

Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,216 reviews