Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.25

4.3 Rating 2,216 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a Christmas present for my son, he is delighted with it, the order came as described and was able to be tracked, received an email and text for the order, all round highly pleased.”

Helpful Report

Posted 10 years ago

“Superb service. Delivered within 48 hours and on Christmas eve. Not only that but best price in UK. Many thanks will use again.”

Helpful Report

Posted 10 years ago

“Bought new product in good faith, but when opened after arrival, clearly was not brand new. I assume the product had been bought by someone else, who probably returned it. The polystyrene inside protecting the printer was broke with parts of it missing, and the printer cartridges were loose in a bit of bubblewrap, with no protection over the print heads. The cartridges were scratched, and it was obvious that they were not brand new. After using the printer twice, had to clean the cartridges due to missing/fuzzy print. Made the mistake of reading reviews after buying. Was going to buy another 3 of these printers for my small business, but will not buy from Box again. Contemplating going to my mate at trading standards, as the product was clearly not brand new.”

Helpful Report

Posted 10 years ago

“Ordered on the 13th December and wants dispatched until the 17th December. Phoned them on Christmas eve because it had not arrived to be told I should of called them on the Monday as they wouldn't be able to track as their warehouse was shut. Very poor service. I'm hoping that they have managed to process the refund. Will now order from another company.”

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Posted 10 years ago

“Brilliant service ! good product ! Reasonable price!”

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Posted 10 years ago

“Absolutely first class company. We were let down for this product at the last minute, and Box.co.uk came to our rescue.They processed our order on the 23rd December, and it was delivered by 11.45 am on the 24th. I cannot praise this company enough as my son was so happy to get the product Christmas Day.”

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Posted 10 years ago

“unbelievable customer service many thanks for your help”

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Posted 10 years ago

“Good, prompt service. Printer arrived on time and packaging all in good condition.”

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Posted 10 years ago

“Excellent delivery via DPD ordered late afternoon and they arrived next day”

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Posted 10 years ago

“Excellent service, thanks”

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Posted 10 years ago

“I ordered a gaming headset for my son as a Christmas present . I paid for next day delivery . When getting concerned about the tracking number / reference did not work , I rang costermer service the chap on the line said he will get in touch with the external wharehouse and send me through a email with a new tracking number , and could take up to four hours . I pointed out the time to the chap which was late afternoon and. His reply was they deliver upto 9pm . I got no email and never recived the parcel . Rang the next day at 10 am spoke to a lady who basically said what the chap said the previous day when I pointed this out to her she said she would ring me back . This never happened and I rang again in the afternoon spoke to the same lady who just said quiet abrutley that she was also waiting to hear back from the external whaehouse . The parcel did arrive late afternoon I still never got a return call or email to inform me of tracking number .”

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Posted 10 years ago

“fast reply to my questions. delivery was fast and on time. the wheel is brilliant i would recommend to any sim racer. great value for money. have and will be buying from box again.”

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Posted 10 years ago

“Great service from box, easy transaction and great staff in store.”

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Posted 10 years ago

“The ordering process was quick and efficient (payment this time by PayPal). Standard delivery was chosen and resulted in very promt delivery!”

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Posted 10 years ago

“Although initially I ordered a product and was given the wrong one. However customer service was great and it was all sorted within 2days so I was still able to get my product before Christmas.”

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Posted 10 years ago

“received quick and as described thanks”

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Posted 10 years ago

“Good price plus very quick delivery with regular progress updates Excellent service from Box to door via DPD thanks”

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Posted 10 years ago

“I specifically asked for the item to be packaged so item could not be seen & it was confirmed it would be. This was a Christmas present which arrived in its box obviously showing contents on box & the person it was a present for took the delivery. My present was ruined!!! I certainly can't order any other presents from you if they come simply in their own packaging. Very upset by the whole experience especially after been told it would be packed with showing contents! Still awaiting other part of order.”

Helpful Report

Posted 10 years ago

“Product was as described. Delivery was slow and took 3 days on payed for Next Day Delivery. Outer and inner boxes were damaged (due to carrier).”

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Posted 10 years ago

“Quick easy order & speedy delivery too.thanks”

Helpful Report

Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,216 reviews