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Briarwood Lane Reviews

4.9 Rating 7,226 Reviews
96 %
of reviewers recommend Briarwood Lane
4.9
Based on 7,226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
I have purchased many flags from Briarwood. For the most part I am pleased. My one recommendation is that the bottom seam of the flags needs to be reinforced to prevent fraying. We are careful about bringing down our flags when there is extreme wind and inclement weather. Recently, I had to discard a fairly new Saint Patrick's Day Flag due to very extensive fraying. I would really like to see this improvement in the product. Thank You. Nora
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Posted 2 years ago
After a very delayed mess on getting my order I finally emailed and got an immediate response and my order that wasn’t shipped had finally shipped. It still took 8 days to get there. But then a couple of days later the original order came. I emailed again to see what I need to do to return it and received as response and told to keep it. This was the second time we have ordered this garden flag for my daughter in memory of her 3 year old baseball loving little boy that lost his battle to a dipg brain tumor. It’s got a very special place in their memory spot by their porch. Thank you so much.
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Posted 2 years ago
Always impressed with both the house flags and garden flags.
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Posted 2 years ago
Really like the variety of mailbox covers and garden flags available on your site. I do find that the mailbox covers have a tendency to fade after a year or so and hope that this issue can be rectified.
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Posted 2 years ago
The flags I ordered are lovely . However I encountered trouble ordering them. Maybe it was a website change or something but it wasn't fun. I also think that it would be nice if a customer receiving those $5. coupons could use more than one at a time. After all if you are going to give them out you should allow your good customers to use them, maybe they would order more expensive items.
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Posted 2 years ago
Love my flags they are just what they look like online, just took so long to ship to me.
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Posted 2 years ago
So because I used a $5.00 discount coupon on my flag, I could not get the $5.00 postage fee discount. Not right.
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Posted 2 years ago
Good prices, wish mailbox magnetic covers were more colorfast
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Posted 2 years ago
Prompt delivery, excellent service!
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Posted 2 years ago
Great selections and service.
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Posted 2 years ago
I love your flags in other things. But I wish the shipping charge which is so much
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Posted 2 years ago
Love my Welcome Spring Flag. Fast service and love the discounts offered. ,
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Posted 2 years ago
Need more double-sided options
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Posted 2 years ago
My shopping experience was good, however I could not use my &2.00 reward credit when I checked out. Not sure why. Do I still have the credit?
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Posted 2 years ago
Flags are Beautiful. I would like to see a Breast Cancer Door mat since you have the Flags
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Posted 2 years ago
Small rip, sent picture, quickly replaced with my choice as first flag was out of stock. Very professional in emails and calls. Happy with result.
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Posted 2 years ago
Like the flags, but was disapointed in the mats and will not buy any more mailbox covers after the plastic on last 3 fell apart after 1 stretch on the mailbox.
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Posted 2 years ago
Your flag pole bracket’s receiving hole is to large for pole to stand out straight.
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Posted 2 years ago
I really like the quality of the flag. I guess I assumed that the post was included.
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Posted 2 years ago
Beautiful Decorative Flags.
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Posted 2 years ago
Briarwood Lane is rated 4.9 based on 7,226 reviews