Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.64

“Outstanding build quality, superb customer support, and a great bag for all your needs.”

BrightLine Bags, Inc 5 star review on 13th March 2023

Posted 2 years ago

“I'm a photographer which means I have a camera bag problem. I keep thinking each new bag will solve my problems, but inevitably it does not. Hence my collection of failed camera bags. Until I discovered Brightline Bags. The design, engineering, flexibility and quality of these bags are amazing. Not only that, Brightline provides friendly, concierge-level customer service which is a case study on how to do it right. They are a terrific company. Very happy with my bag, trust me you will be too.”

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Posted 2 years ago

“The bag is amazing. Wouldn’t change a thing. The roller by cart is super nice but some instruction on what I’m supposed to do with these elastic cords would be nice.”

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Posted 2 years ago

“The bags are great but the west and tear on the bottoms is hard to stop from happening”

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Posted 2 years ago

“Just bought same bag configuration I bought about 5 yrs ago. This bag is not built for commercial airline use. The feet need to be taller to keep the bag off the ground& eliminate dragging. The compartment zippers are terrible and fail to soon and too easy. The compartment zippers need to be the same grade as the zippers that attach the modules. Way too expensive for a bag that can’t perform at the airline level. The only reason for the repurchase was I love the organization.”

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Posted 2 years ago

“On the high end of the price spectrum, but thats what you pay for quality in a specalized product. I finally bought the c11 because it rotates the bag 90 degrees. Id made my bag too long with the other center sections and it was stable during turns. I think the c11 will be a game changer for my setup! Also I noticed that with the combo I've built, the endcaps aren't interchangeable with each other due to zipper layout.”

BrightLine Bags, Inc 5 star review on 9th March 2023

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Posted 2 years ago

“Very versatile bag. I really like all of the pockets and compartments.”

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Posted 2 years ago

“could not use the handle (horrible fit in hand) got the backpack option, much better.”

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Posted 2 years ago

“Great flexibility for bag configuration. The flex array pistol wraps are a great addition and now I have a functional range bag setup in addition to a airline pilot setup. Great communication and quick shipping.”

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Posted 2 years ago

“Great design and construction. The only thing that puts me off buying more accessories is the high shipping cost.”

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Posted 2 years ago

“Very smart and practical!”

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Posted 2 years ago

“I bought a BrightLine Bag to use while pursuing my Commercial Pilot license. It works great to keep all my stuff together and easy to access.”

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Posted 2 years ago

“GreT service”

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Posted 2 years ago

“The customer service is Excellent in addition to having a terrific product. The bags are all good quality and I love the versatility!”

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Posted 2 years ago

“I love the BrightLine Bag but the bag they have today is not as good as the bag they made several years ago. For starters, someone at BrightLine decided to stop making the 1-inch outer panel CS1 and instead use the 2-inch CS2 outer panel. This may have been a good decision for BrightLine but for 737 pilots it was a bad decision. The space between the pilot seat and the airplane is only so wide. The new-and-improved bag squeezes that space to the point that you cannot get the seat to retract all the way. So, unless you have skinny legs, you're SOL. Good luck trying to get out of your seat without lifting your bag out first. That's a big inconvenience. Secondly, they used to put a firm backing in the pockets to provide rigidity. They don't do that anymore. The pockets are flimsy and you almost need two hands to zip the pockets closed. One to hold the bag and the other to unzip the pocket. In fact, on the older model bag, the rigid backing failed after a few years of use and that's one of the reasons I bought a new bag.”

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Posted 2 years ago

“Fantastic modular bag maker, with no wasted space.”

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Posted 2 years ago

“Love it! Always get compliments on the bag.”

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Posted 2 years ago

“Fantastic flight bags, have been using mine since I got my private. I only wish it came in OD or Ranger green.”

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Posted 2 years ago

“Overall I love my bag but it's got a couple of weak points that need to be addressed. First are the small zippers...especially the ones with curves in them. They tend to wear out and eventually the zipper will jump the teeth. I've had to replace one section already because of this. You just have to be careful because they aren't very robust. Second, if you don't have the strap adjusted right, the bottom will wear. It would be a better design to have the full bottom reinforced with some sort of heavy material or rubber/hard plastic.”

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc Reviews