British Gas Reviews

"What began as a lingering technical issue gradually escalated into a serious account lockout, creating uncertainty and mounting pressure. Conventional support channels failed to provide clarity or progress, which only added to the frustration. After careful consideration, I reached out to U.R.F, under the leadership of Unique Services. From the outset, their approach was methodical and reassuring. The team conducted a thorough assessment, identified the root cause of the security compromise, and acted swiftly to restore full access. More importantly, they reinforced my account with advanced protective measures, ensuring the long-term safety of my portfolio. Their expertise proved invaluable at a critical moment."

"I sincerely appreciate your dedication and professionalism during this process. Your efforts have made a real impact, and I\u2019m grateful for the commitment and care you\u2019ve shown along the way."

"3 months waiting for \u00a3650 refund from British Gas and NOTHING but broken promises and excuses. They have even lied to me in writing multiple times (see attached image for one example last month). I feel like I have been scammed!!\r\n\r\nThey will reply reviews by saying they want to help and I should contact X department who will help BUT every time I call I get another excuse and they act like scammers AGAIN!"

"I moved house and closed my British Gas account. Suddenly the last bill for one month is higher than it has been for every three month period while I lived there. It is pretty clear they punish you for leaving and charge whatever they want. I regret paying my gas bill because now they have done the same with electricity. I paid one exorbitant bill so they now know I'm a mug and can charge me whatever they want for the other."

"After submitting a complaint through Sup*reme*asset*7**@**gm*ail.**com \r\nI successfully recovered my stolen funds"

"Trying to get a british gas HomeCare engineer to actually show up is like trying to find a unicorn reproducing in the wild."

"What a joke! those guys left me with no power or heating for 3 days with small kids in the house. The call centre is in south Africa and no one is willing to help. I think it is getting bad to worse. I have been with this company over 15 years. All I can say, please don't bother if you were thinking to join British gas or Utilita. if you need to speak to a manager, you will wait for one week. OMG. I Have no words to explain."