“Some of my friends told me to avoid bt because the customer service was so dire, btcare. I said 'how bad could it be?' Well, now I know. 1 week without tv, internet of phone, diabolical. grrr leaving when the contract is up, avoid at all costs”
“Anyone know of any BT broadband problems in the manchester area. Been without internet for 2 days now, customer service is appalling! Not helpful at all”
“so slow!! i was on their most expensive package but couldnt watch anything on iplayer or netflix it would keep freezing and was impossible. then they told me i was using up too much speed and tried charging me extra even though i was on "unlimited" . i am now on virgin cable and its just so much better 100x faster plus cheaper”