Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 2 years ago

“Great service, great communication with customers.”

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Posted 2 years ago

“I have given the 5* to the lady who helped me at overseas call centre, resolved my excess credit buildup and returned my money to me as promised in three days. I initially used your chat facility as advised by you, three times I sent messages NO RESPONSES waste of time and effort and rather frustrating.”

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Posted 2 years ago

“Always courteous when I phoned, and have been very helpful with my enquiries”

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Posted 2 years ago

“Customer service very helpful, quick response”

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Posted 2 years ago

“Excellent customer service and rapid response to any queries. Five stars”

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Posted 2 years ago

“Easy,no hassle and easy to get hold of with a fairness not seen in other providers.”

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Posted 2 years ago

“Always helpful”

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Posted 2 years ago

“Bulb has without doubt been the best energy provider I've ever worked with. All the staff I've dealt with have been more than helpful. Any little hiccups due to my complicated arrangements are quickly ironed out. Can't fault them and can only hope that this is going to contue, i.e. that all the staff are being kept on by octopus and the training remains of the same high quality. thank you bulb for having been great.”

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Posted 2 years ago

“I had a query which was resolved to my satisfaction very quickly and professionally.”

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Posted 2 years ago

“Always helpful”

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Posted 2 years ago

“Been really happy and well satisfied thankyo”

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Posted 2 years ago

“Been really happy and well satisfied thankyo”

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Posted 2 years ago

“Communication has been excellent, Masiza has kept in touch daily, whilst setting things up.”

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Posted 2 years ago

“Quality service”

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Posted 2 years ago

“Always helpful and quick to respond - excellent customer service.”

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Posted 2 years ago

“Have been with them quite a few years. Good customer service and good company.”

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Posted 2 years ago

“Excellent called at 9.30 spoke to a helpful & friendly lady repair complete by later that afternoon”

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Posted 2 years ago

“Never had a problem with them. Relatively easy to contact customer services.”

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Posted 2 years ago

“Responded quickly and effectively to query”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews