Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not long been with you but you keep me updated on my account easily”

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Posted 3 years ago

“Not been with them long, but the transfer was very easy and the communication and billing have been fine so far”

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Posted 3 years ago

“It seems you receive a quote which is affordable then your bill is higher and an increase is required. Why not quote a realistic monthly value so budgets can be sustained?”

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Posted 3 years ago

“Not sure why you are taking estimated readings got smart meters so tells you how much I’m using”

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Posted 3 years ago

“Very helpful process. Thank you.”

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Posted 3 years ago

“Great product, low tarriff and green energy. But they can't provide smart meters which means we can't track our spend and be even more efficient. Appreciate this being made a priority, I think it ties in with Bulb's overall vision and mission very clearly”

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Posted 3 years ago

“I've not been with you long and so far so good.”

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Posted 3 years ago

“The easy way to swoop over and the bills tell us when we in credit and how much we are in credit”

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Posted 3 years ago

“Bulb are great. Lots of electricity, but Not lots of money”

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Posted 3 years ago

“Been with bulb a few months now and every thing seems fine so far no problems ,the change over was no trouble at all bulb did it all for me and every thing went smoothly. and im quite at the moment to continue with bulb.”

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Posted 3 years ago

“I give 4 stars as I have only been with Bulb for a couple of months.I have found however that Bulb are more customer orientated than my previous supplier which is why I turned to Bulb. Time will tell.”

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Posted 3 years ago

“Good value friendly service”

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Posted 3 years ago

“Seems very good customer service. Slightly disappointing to receive a price increase within a couple of months of joining bulb. But seems very efficient so far.”

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Posted 3 years ago

“Happy with the customer service.”

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Posted 3 years ago

“They organised the switch very quickly and I did not have to wait long to get smart meters installed.”

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Posted 3 years ago

“We are very satisfied with Bulb at the moment”

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Posted 3 years ago

“Happy with service and straight forward in dealings”

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Posted 3 years ago

“They do what they are supposed to be provide power I feel they could be more accessible when things go wrong like when my token key wouldn’t work over a weekend.”

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Posted 3 years ago

“Very proactive service.”

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Posted 3 years ago

“Very helpful. thank you. Love the idea that you credit me for excess electricity produced at home and that you are supporting EV use.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews