Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the least expensive companies out there. It would be better if you were able to speak to someone rather than all online”

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Posted 3 years ago

“Only recently joined Bulb as moved house and so far very positive. Haven't really had the time to assess whether they are the most cost effective but from a customer service perspective no issues.”

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Posted 3 years ago

“Can't give 5 stars cause was bad start but great when you speak to right person 😌”

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Posted 3 years ago

“Early days with them, so far ok.”

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Posted 3 years ago

“So far more hepful than Eon”

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Posted 3 years ago

“So far more hepful than Eon”

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Posted 3 years ago

“good service and easy to use website. would have given 5 stars but two price rises in last year. Will stay with them as easy to contact and usually swift response”

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Posted 3 years ago

“We haven’t even moved into our new home & you put your prices up”

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Posted 3 years ago

“I am a new customer to Bulb Energy and so far so good I have no troubles that come to mind. I will be continually happy if it stays that way”

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Posted 3 years ago

“Best thing about Bulb is everything is on mobile app, you don't need to contact customer service for anything.”

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Posted 3 years ago

“Bit of a rough patch in the beginning due to previous owners using double the electricity I used but overall great service and emails answered after a few days”

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Posted 3 years ago

“Easy to deal with and great staff”

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Posted 3 years ago

“Great people who was very helpful when changed over to bulb account after being with another energy firm who couldn't be bothered thanks again Bulb”

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Posted 3 years ago

“Bulb service is very good. The only problem is they keep emailing me and sending letters through the post asking me to have a smart meter, which I don't want at present.”

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Posted 3 years ago

“Very good customer service.”

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Posted 3 years ago

“Pretty efficient. Good with FIT payments. Only complaint was that since I joined my monthly joint bill has gone from £104 to £95 to £145 which was a shock. Based apparently on usage but such a hike was unprecedented. At least I’ve been able to voluntarily reduce that to £128. Hardly used any energy last two months so will be monitoring closely. But overall fairly satisfied with the hands off service. Miles better than useless SP”

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Posted 3 years ago

“What I really like - Love the green energy, love the way they keep me up to date, love the app to add my readings and get my bills”

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Posted 3 years ago

“Bulb energy is best for customers rates are very good.”

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Posted 3 years ago

“Simple. cheap. Ish. Customer service available, not in India. Apps work well. Prompt for meter reading, while giving old reading so you know what figures to give and which to omit. Clearing bills. But forever trying to force smart meters down your throat”

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Posted 3 years ago

“totally green electricity - but not yet gas (I don't count off-setting / REGOs) - hence only 4 stars. good at communicating in easy to understand way installation of solar PV went without a hitch”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews