Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Moved to Bulb end of November and they have been very helpful and easy to contact. Usually answer the phone quickly which is a refreshing change these days.”

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Posted 3 years ago

“I had some issues with getting signed up as the new tenant when I first moved in and Bulb were very helpful, gave good, advice and never made me feel pressured. They also explained clearly anything I had questions about/didn't understand and were really friendly (but not patronising) with a very helpful attitude. I really felt treated as a human being, not just another customer. I have to say I did not expect such good service from an electric company, especially one in administration and can give an absolute 5/5.”

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Posted 3 years ago

“Excellent service - absolutely no complaints, and a very easy company to contact and communicate with. Additionally I have received a generous low income discount for the past two years for my electricity.”

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Posted 3 years ago

“The service has been easy and quick. Any queries were answered quickly. I would recommend Bulb”

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Posted 3 years ago

“Always on the ball with everything but feel even though energy prices have gone up,the monthly direct debit are a bit high but overall a great company”

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Posted 3 years ago

“The energy prices are right and the service is good.”

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Posted 3 years ago

“Always on the ball with everything but feel even though energy prices have gone up,the monthly direct debit are a bit high but overall a great company”

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Posted 3 years ago

“Good online system to run yojr account and excellent communication”

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Posted 3 years ago

“Good online system to run yojr account and excellent communication”

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Posted 3 years ago

“Great company to deal with”

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Posted 3 years ago

“Recommend defo”

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Posted 3 years ago

“Always very helpful.”

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Posted 3 years ago

“Never had any problems with bulb and the app is very helpful to keep check on spending”

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Posted 3 years ago

“Great customer service. Easy to navigate and use website.”

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Posted 3 years ago

“An excellent online service collecting meter readings and tracking costs. Sad to see the global energy crisis throwing them into administration.”

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Posted 3 years ago

“Always had excellent service from bulbi would highly recommend this company.”

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Posted 3 years ago

“I was very impressed by the prompt reply and service I received.”

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Posted 3 years ago

“Consistently good customer service. Very polite and helpful staff.”

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Posted 3 years ago

“Bulb are a great company it’s real pity they’ve gone pop otherwise I’d have stayed with them for our Electric.”

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Posted 3 years ago

“Very pleased to be a Bulb customer. While prices have gone up with all suppliers, Bulb included, I’ve found their online support and app to be very helpful. Keen to see them roll out smart meters in my area too so that I can export power from solar panels.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews