Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smart, efficient and very customer focused.”

Helpful Report

Posted 3 years ago

“Always contactable and easy to see account”

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Posted 3 years ago

“very happy with your services”

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Posted 3 years ago

“Easy acess to account, reminders received to read meter each month before billing. Emailed with a query and response received within an hour at 11pm!”

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Posted 3 years ago

“Bulb is organised for contact and all energy info online. Very professional.”

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Posted 3 years ago

“I have had no problems”

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Posted 3 years ago

“Like Bulb 💡 as they keep in touch,telling me how things are progressing no problem with them ar all .”

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Posted 3 years ago

“Have never had a problem with Bulb, always very helpful.”

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Posted 3 years ago

“Bulb have been an excellent energy provider. They give you plenty of notice of any increase /decrease to payments. On this occasion the smart meter installation was cancelled, again giving plenty of notice”

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Posted 3 years ago

“Excellent customer service ...prompt and easy top up payments.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very friendly and helpful team especially when I moved in”

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Posted 3 years ago

“Well done Bulb, you have managed to keep our energy costs down as far as possible despite the crazy rise in prices in recent times. I sincerely hope that the Government maintains your company and allows you to continue working for your customers.”

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Posted 3 years ago

“We were very pleased with Bulb before the energy crisis. Prices were fair and I was paid one of the best rates for exported electricity (SEG) from our solar panels of all the UK suppliers.”

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Posted 3 years ago

“Very helpful and efficient, thank you.”

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Posted 3 years ago

“Excellent service online electricity meter and gas meter reading”

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Posted 3 years ago

“Excellent service kept well informed”

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Posted 3 years ago

“Keep you informed well on situations and advise if you need to increase payments at anytime”

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Posted 3 years ago

“Better than Ovo. Maybe too good, as they went into administration, something that does not seem to affect their ability to provide energy (or collect bills!).”

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Posted 3 years ago

“Excellent service online electricity meter and gas meter reading”

Helpful Report

Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews