Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love bulb and gave faith they will return to full strength. Thank you for being renewable energy.”

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Posted 3 years ago

“A GREAT COMPANY WORTH BECOMING A PART OF”

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Posted 3 years ago

“I have peace of mind with Bulb, anytime l want to ask a question l can ring them or send a message, they answer the problem straight away, being a pensioner l struggle with technology they make it so easy, unlike some in the past. Thank you everyone at Bulb😊”

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Posted 3 years ago

“We love the service we get and the help if needed”

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Posted 3 years ago

“It was a good service”

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Posted 3 years ago

“Up there with the best customer service anywhere.”

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Posted 3 years ago

“SO GLAD I JOINED BULB ALL THE STAFF SO HELPFULL MADE THE MOVE SO EASY THANKYOU”

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Posted 3 years ago

“I have never used the services of Bulb Energy at my current property, however, they are extremely helpful and responsive to every email communication I have sent their Customer Service team. I would like to say a special thank-you to "Ariella" and "Steven" for ALL the help they have done so far and continue to do, whilst I'm in the process of selling my property and finalising the 'final' energy bill. For ANYONE looking for great service from an energy provider, choose BULB.”

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Posted 3 years ago

“I like Bulb because of its competitive pricing and excellent communications regarding my account.”

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Posted 3 years ago

“It's simple and easy to use a bulb account.”

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Posted 3 years ago

“We have been a customer of Bulb a few years ago , no problems with them . Only changed for a better deal then . We came back to Bulb as they offered us a better deal . The changeover is easy and straightforward , Good communication and they keep you updated as to what is going on . Quiet happy with them .”

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Posted 3 years ago

“Easy to manage account through the app never needed to contact directly.”

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Posted 3 years ago

“I have been very happy being a customer of Bulb. I get regular monthly messages informing me of my energy usage and how much I am in credit or debit. Very easy to manage I can definitely recommend them.”

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Posted 3 years ago

“Thanks for your help, take care.”

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Posted 3 years ago

“Up there with the best customer service anywhere.”

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Posted 3 years ago

“good company”

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Posted 3 years ago

“App is easy to use. Telephone reps are lovely to deal with. Only one issue which won’t affect everyone - the app has a limit of what can be overpaid which means I have to either phone or email each time.”

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Posted 3 years ago

“We have only been with bulb since September 2021 and so far we are very happy”

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Posted 3 years ago

“No problems at all, very helpful at all times”

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Posted 3 years ago

“Easy to deal with, good company,”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews