Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was helpful and professional in dealing with a recent bill enquiry which shows the excellent service bulb provides”

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Posted 3 years ago

“Quick service, always helpful.”

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Posted 3 years ago

“Issue with smart meter and some confusion with my latest bill - contacted customer service and they are very helpful and understanding. Situation not resolved on the call however next steps clearly outlined together with timeframe couldn’t ask for more than that”

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Posted 3 years ago

“Incredible response time and service”

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Posted 3 years ago

“I have been using bulb now for three years. I like it because it’s clean energy. They always inform me if there is any changes in prices. Good energy Company. I would recommend.”

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Posted 3 years ago

“Very satisfied with the service from Bulb since we changed. Never had any problems with meter readings or direct debits.”

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Posted 3 years ago

“Always very good, helpful customer service.”

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Posted 3 years ago

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Posted 3 years ago

“great communicators”

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Posted 3 years ago

“Easy to use, seemingly competitive with pricing.”

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Posted 3 years ago

“Very good overall”

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Posted 3 years ago

“It’s great to get through to people on the phone and not have to go through an email, that really is important to us. Everyone spoken to over the last few years has been first class, extremely helpful and professional being patient and warm at the same time. The account emails are simple, easy to access and understand. Well done Bulb.”

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Posted 3 years ago

“After becoming a new customer, cannot thanks the two staff that assisted me yesterday. The staff was very helpful and supportive making sure the instructions they gave was correct.”

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Posted 3 years ago

“The lady who I spoke to was kind and pleasant. She helped with the query I had and a couple of bits more. Also, I was lucky not to have spent long at all waiting on the line.”

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Posted 3 years ago

“Always really helpful and easy to get hold of”

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Posted 3 years ago

“Hi I have been with bulb for at least 2 years and they have proven to be customer friendly transparent and are competitive in a competitive energy market.”

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Posted 3 years ago

“I am extremely happy with bulb been with them for 4 years and don't want to switch. They really care about their members”

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Posted 3 years ago

“Professional”

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Posted 3 years ago

“Good response to questions . Has been good prices but going up soon”

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Posted 3 years ago

“Excellent communication, easy to use account, always helpful.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews