Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to get in contact with. The staff have been very helpful”

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Posted 3 years ago

“Despite difficulties in the industry, Bulb customer service is very efficient”

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Posted 3 years ago

“Bulbs platform is innovative and modern. Excellent customer service. I love the app and how it functions, it really makes paying bills a lot easier.”

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Posted 3 years ago

“Excellent company”

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Posted 3 years ago

“They seem good at communicating, which is important.”

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Posted 3 years ago

“Really happy with Bulb. I was upset to learn they had gone into special administration, but hope they manage to stay afloat. I do feel they have my best interests in mind and are not charging me more than they absolutely have to. I have no desire to change to another supplier.”

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Posted 3 years ago

“I have been with Bulb for over 12 months now. Customer services are great. The App is great. I can see what I am using and top-up credit using my App. Using the App I can ask a question and quite quickly get an answer. It is so simple and convenient. The best energy provider I have ever been with.”

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Posted 3 years ago

“Bulbs platform is innovative and modern. Excellent customer service. I love the app and how it functions, it really makes paying bills a lot easier.”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Very easy to understand excellent service and competitive price. What else can you ask for.”

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Posted 3 years ago

“E V Tarrif between 2.00am and 6.00am is excellent wish the off peak electricity was for longer, e.g. 11.00pm till 6.00am because 4 hours is not enough time to charge my car”

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Posted 3 years ago

“I use Bulb because I have never had any problems, giving meter readings is easy and they anwser all emails quickly and friendly”

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Posted 3 years ago

“Quick and friendly customer service. Highly recommended!”

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Posted 3 years ago

“I have been with Bulb for many years. What attracted me was the fact that their electricity is green, renewable energy produced either by solar or wind. I have had solar panels for 11 years and have recently added storage batteries and and an EV charger. I charge my car using EV Tarrif over night, and the storage batteries last me through the night, they then recharge using solar when the sun rises. Any surplus electricity is exported to grid.”

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Posted 3 years ago

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Posted 3 years ago

“I have always had excellent service from Bulb.”

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Posted 3 years ago

“Company are very easy to deal with and offer a very personal and friendly service.”

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Posted 3 years ago

“I have always had excellent service from Bulb.”

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Posted 3 years ago

“We have been with Bulb now for several years with no issues to report. Communication has always been positive. We really hope the Administration situation is sorted soon and we can stay long term with Bulb”

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Posted 3 years ago

“Incredible response time and service”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews