Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service very helpful”

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Posted 3 years ago

“Excellent energy company. Been with Bulb for 5 years and prices extremely reasonable compared to the big 6.”

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Posted 3 years ago

“First impressions - they are very on the ball, prompt to reply to inquiries, and probably about as reasonable and decent as you can get in the current climate.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Bulb answered my question promptly and helpfully regarding Solar Panels”

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Posted 3 years ago

“I'm always impressed with Bulb's customer service team - they reply to emails so quickly. I also like how easy it is to use the app”

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Posted 3 years ago

“I've been with bulb for several years now although it's in the process of change i have had no reason to complain and find the staff extremely helpful and obliging when an issue arose with my meter”

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Posted 3 years ago

“Great service and a good price”

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Posted 3 years ago

“I have been a customer of Bulb since 2018 and have switched to them after moving home this year despite their being in administration as I find them easy to deal with and their app makes managing your account so simple. They will be sick of hearing from me by now but as a first time home mover I want to ensure everything is going as it should - the sale of my flat concludes this week and we are already supplied by Bulb at our new home. I'm just hoping smart meters can be provided as soon as possible.”

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Posted 3 years ago

“Bulb has always provided my statements on time. I had a free smart meter fitted and it works well for accurate billing, the engineer was really helpful in answering my questions.”

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Posted 3 years ago

“Courteous, not pushy, and always keep you in touch with prices and what they are going to do and what has happened. We receive a monthly statement showing us how much energy we have used, so from month to month you know what it’s costing you and you know that Bulb are there to help you if you ever have a problem.”

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Posted 3 years ago

“Berry good service and wellmanard and palite”

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Posted 3 years ago

“I spoke to Aggz concerning my account. She was very helpful and solved the issue for me.”

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Posted 3 years ago

“I'd rate Bulb 5 stars. I have bever had a problem with them. When I needed support I was always supported.”

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Posted 3 years ago

“Really efficient and good service. Just took a little while to be answered.”

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Posted 3 years ago

“Very helpful and trying to help”

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Posted 3 years ago

“I've always found Bulb easy to deal with and all their communications very clear.”

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Posted 3 years ago

“Excellent service and administration. Any problems resolved quickly.”

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Posted 3 years ago

“So far so good. Had a long conversation with Bulb’s customers service that was connected quickly and the agent solved and answers what I requested.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews