Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic services prices are good can't complain about anything”

Helpful Report

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“It would be really good if you text when I get down to about £1.00 credit so I know I need to top up as I have ran out of electricity and didn’t realise”

Helpful Report

Posted 4 years ago

Hi there. Thank you for leaving us a review. This is a great idea and something that our team are working on. We will be bringing out some new features for Smart pay as you go in the near future. If you have any other suggestions or would like to get involved in discussing feedback please head to our community page - https://community.bulb.co.uk/t/product-update-smart-pay-as-you-go-is-here/90536 Thank you for your input. Mel

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“Bulb are brill! Was so easy to change to them and their app is so easy to use. Best I've had to be honest.”

Helpful Report

Posted 4 years ago

“great services and prices”

Helpful Report

Posted 4 years ago

“Very competent staff who go out there way to help you”

Helpful Report

Posted 4 years ago

“I'm kept up to date with my account and everyone very helpful..thank you.”

Helpful Report

Posted 4 years ago

“Have been with Bulb for a few years now and at different addresses. Always very easy to deal with. The website is accessible and well laid out. meter readings are easy to upload, the app works well, and you can recommend a friend and get cash in your account! What is not to like?”

Helpful Report

Posted 4 years ago

“The initial tariff was attractive, but they put the prices up a month after I joined. In hindsight I should’ve gone elsewhere and got a fixed tariff.”

Helpful Report

Posted 4 years ago

Hi Ben, Thanks for leaving us a review. I'm sorry for the unfortunate timing of this price change. You can read more about the timing of the price change on our Blog here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-mar-21 If you would like any help or assistance with this, please don't hesitate to email us with your email, full address, full name and date of birth at feedback@bulb.co.uk. All the best, Lou

Posted 4 years ago

“After I had have an absolutely terrible experience with the Scottish power I am very glad to have a cheap, reliable provider with polite and smart service.”

Helpful Report

Posted 4 years ago

“Jury still out for me. I was surprised not to be asked for a meter reading so my first bill is an estimate (I can submit one at any time but was used to push notifications from my previous provider) and the cost has gone up already so the anticipated savings haven’t materialised. Smooth transition though, will review again once I have a clearer picture of the service and value.”

Helpful Report

Posted 4 years ago

Hi there, Thanks for leaving us a review. I'm sorry for the unfortunate timing of this price change. We explained more about the reasoning behind this in our Blog post here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-mar-21 If you would like any more help or assistance with any aspect of your account, please don't hesitate to send us an email to feedback@bulb.co.uk with your email, full address, full name and date of birth. All the best, Lou

Posted 4 years ago

“Good service”

Helpful Report

Posted 4 years ago

“does what it promises .”

Helpful Report

Posted 4 years ago

“Fantastic, easy to use service”

Helpful Report

Posted 4 years ago

“Easy to give readings and look after your account”

Helpful Report

Posted 4 years ago

“We have found it is easy to change to bulb and are delighted with the service. We read the meter on a monthly basis to make sure the monthly payments are sufficient, so far all is fine. We thoroughly recommend people to change to bulb!”

Helpful Report

Posted 4 years ago

“Very good service , easy to navigate accounts”

Helpful Report

Posted 4 years ago

“Very good service , easy to navigate accounts”

Helpful Report

Posted 4 years ago

“Brilliant company”

Helpful Report

Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews