Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was transferring from another company and Bulb took care of the whole process. They kept me informed throughout that time which was great! The process of signing in was very easy and quick. I’d recommend this company to anyone”

Helpful Report

Posted 4 years ago

Hey, Thank you for the positive review, we aimed for a really simple sign up process as we realise how important that can be when switching provider. We want to look after the switch and keep our members updated. I am really glad that you found our switch process accessible and easy for you. Kind Regards, Carl

Posted 4 years ago

“Not even with bulb just thought i would show how easy it is to write a review and make it look like a pack of lies , tbf makes more sense to get a meter than do tarrifs atleast then you see what you use prooerly instead of having a stupid contract and not reading the small print that they can increase it every tax year by whatever they lik”

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Posted 4 years ago

“Green energy at a good price. You set your own monthly payments easily and they only get in touch if falling behind. No rip off tariffs. Easy to use phone app. Smart meter 2 installs. I don't understand the 1* reviews here”

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Posted 4 years ago

“Really good cheapest around g or me keep you informed Just send constant meter readings”

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Posted 5 years ago

“Have been with Bulb now for many years. The online account management is easy to use and enables me to keep my Direct debits correct so no over paying. It's eco energy too so a bonus”

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Posted 5 years ago

“So I have an economy 7 storage heaters which can cost a bomb if not used properly. My previous supplier eon based my monthly bill on estimates and the last tenant and threating with debt collectors even though, they know I'm in the middle switching suppliers... However once I phoned bulb up, there was an option to call back (calls to their line free of charge unlike eon) as they were busy. They called back and sorted out the initial readings and evidence I supplied and contacted them right away. I am to contact eon to remind them of this. Great customer service and online portal!”

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Posted 5 years ago

“Now paying £90 per month for dual fuel (DD payment) and just got my annual usage statement which I used to double check the opposition. The cheapest (using my annual statement usage) was £103 from SSE (which I know from past experience will increase sharply through the year). AND dont forget Im well in credit with Bulb too !”

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Posted 5 years ago

“Recently joined bulb for my domestic electricity. Easy to join, cheap and customer service is friendly . Nothing was too much trouble for the operative I dealt with.worth trying if you're switching.”

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Posted 5 years ago

“Well, Im now paying £90 per month for dual fuel from SSE one year ago @ £103 (AND Im currently £100+ in credit). Im not at all bothered about the one star whingers, Im happy and thats what counts.”

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Posted 5 years ago

“Best energy company.. Excellent customer service and excellent prices.”

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Posted 5 years ago

“Great service and after having an issue and finally managing to speak to someone they were very efficient and resolved the issue.”

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Posted 5 years ago

“Cheap energy provider”

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Posted 5 years ago

“Easy switch, could not have been less trouble. Had smart meter installed for free with zero problems and I have saved £165 on last years bills. I got the £50 credit from a friends referral- use mine below to get your £50 too ! www.bulb.me/martinb1522”

Helpful Report

Posted 5 years ago

“I have used Bulb for a year now and the are by far the Best green energy company out there 🚨 To get 💷 £50 off your first bill here is my code cynthiao2409. If they ask you for my name say Cynthia okafor. Its Legit so Enjoy your £50 off!! 🚨 • Great customer service and excellent communication and tariffs. i have cespecially when I have had issues I called them and gave them my updated meter readings and I was reimbursed I can not recommend them highly enough and have encouraged friends and family to switch to Bulb. Love that they are renewable too.”

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Posted 5 years ago

“Grab £50 for switching https://www.bulb.me/karwanm6649?utm_campaign=app-referral-share&utm_medium=copy-link&utm_source=copy-button”

Helpful Report

Posted 5 years ago

“Incredibly easy to switch, cheaper than ourcurrent supplier and bonus £50 when switching: https://join.bulb.co.uk/?utm_campaign=join-referral-share&utm_medium=copy-link&utm_source=copy-button&referral=kayleighb1595”

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Posted 5 years ago

“Can’t complain at all - been with them 10 months - very competitive rates. Please use www.bulb.me/martinp0260 reference to save me and yourself £50 if switching!”

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Posted 5 years ago

“I completed the switch online in about 10 minutes: all very easy and hassle free. Since joining I haven’t had any problems and found the customer service good. It’s a variable tariff so just make sure you keep you eye on the prices but you can leave at anytime. To get £50 credit feel free to use this code www.bulb.me/simonr3356”

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Posted 5 years ago

“SWITCHED TO BULB ENERGY A FEW MONTHS AGO, VERY PLEASED WITH THE SERVICE. WILL DEFINATELY BE STAYING WITH THEM”

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Posted 5 years ago

“I've tried lots of energy companies over the past few years, and I have to say Bulb have been by far the best. My bill is very cheap each month, the live chat service is impeccable when I need help, and I can always refund credit on my account instantly when it exists. Like everyone else, I have a code for us both to get £50 (redeemable as straight cash if you want it!). Help out a poor student! (www.bulb.me/scottb7513)”

Helpful Report

Posted 5 years ago

Bulb is rated 4.1 based on 3,920 reviews