Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company to be with a lot better & cheaper than I was with Scottish Power have recommended to a few of my friends & got a neice wee thanks from yous”

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Posted 4 years ago

“I had no issues so far from Bulb contrary to what I have viewed on line before I switched supplier..I have regular email contact which is great..My D/D plan has stayed the same and Bulb have informed of any changes that may occur. There are Lots of go green plans to consider..Thank you Bulb team for your efforts and service”

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Posted 4 years ago

“Straightforward service, very transparent and efficient”

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Posted 4 years ago

“Excellent service low bills”

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Posted 4 years ago

“STRAIGHT FOREWARD ,WITH A GREAT SIMPLE CHANGE OVER , A SMART METRE FITTED, WITHOUT ANY FUSS, VERY PROFESSIONAL, I'M VERY PLEASED TO HAVE CHANGED TO BULB POWER SUPPLY.”

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Posted 4 years ago

“I switched to Bulb in February and so far they have been really good - the switch was efficient and the communication was clear and frequent. They keep me informed about my balance and when and how much payments will be.”

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Posted 4 years ago

“Cannot fault them.”

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Posted 4 years ago

“Excellent service 👏👍”

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Posted 4 years ago

Hey Emma, Thanks for leaving us a review. I am really happy to hear you have been pleased with our service, that really means a lot to us. Best, Carl

Posted 4 years ago

“Very good prices. This company have an excellent website and customer service. They made the whole process of changing over from another energy supplier exceptionally easy abs their communication is outstanding. I'm glad I made the switch!”

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Posted 4 years ago

Hey Esther Thanks for your review today. We really appreciate the support in regards to your comments. We aim to ensure our switch process is easy and simple. We are also pleased to hear that our service has been great for you too, we have worked hard on training to ensure all our staff provide top tier service for our members. Thanks again. Best, Carl

Posted 4 years ago

“Good customer service, monthly reminders to submit meter readings and prompt delivery of bills. Very satisfied.”

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Posted 4 years ago

Hello Caroline. Thanks for the nice review. We are pleased to hear you have been happy with our communications and service. We appreciate the kind words. Take care. Best, Carl

Posted 4 years ago

“GREAT Service, totally recommend....very happy”

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Posted 4 years ago

Hello Andrew. Thanks for the positive review. We are pleased to hear you have been happy with our service, that really means a lot. Best, Carl

Posted 4 years ago

“good company full helps . thanx bulb”

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Posted 4 years ago

Hey Marcin Thanks for the feedback. We are really pleased to hear you have been happy with us. Best, Carl

Posted 4 years ago

“The switch was so easy and to date Bulb have been very easy to deal with”

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Posted 4 years ago

Hey Mr Cook. Thanks for leaving us a review. We are really happy to hear you have found your time with us to be easy, that feedback does mean a lot to us. Best, Carl

Posted 4 years ago

“Helpful online and phone conversations. Moving house and setting up new supply was easy.Payment adjustments easy to do. Kept informed and up to date about both gas and electricity usage.”

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Posted 4 years ago

Hey there, Thanks for leaving us a review. I am really happy you have found our systems to be simple and efficient, we try to ensure our members can manage their account in an easy way with minimal complications. We are pleased to hear you have been happy with our communications as well. Thanks again. Carl

Posted 4 years ago

“Easy to use, straight forward payment plans.”

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Posted 4 years ago

Hey, Thanks for the review. We are happy to hear you have been pleased with your time with us. Best, Carl

Posted 4 years ago

“A must go to for your energy supplies.”

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Posted 4 years ago

Hey Peter. Thank you for the positive feedback, it really does mean a lot to us. Please let us know if you need anything at all. Best, Carl

Posted 4 years ago

“Very impressive so far.”

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Posted 4 years ago

Hey Patrick, Thanks for the kind words and positive feedback. We really appreciate your support. Best, Carl

Posted 4 years ago

“Great company. Green energy at great prices. Very easy to use with a great app.”

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Posted 4 years ago

“Great service, great prices , happy to recommend to anyone”

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Posted 4 years ago

Hey Rolando. Thanks for the positive review. We really appreciate your comments, good service and good prices is what makes a great supplier so we are pleased to hear you have been happy with this. Remember you have a referral link which can be accessed in your Bulb account, sharing this with a family member or friend means you would both get credit for when they switch across. Let us know if you need anything else. Best, Carl

Posted 4 years ago

“Great company. Green energy at great prices. Very easy to use with a great app.”

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Posted 4 years ago

Hello Richard. Thanks for leaving us a review. We are really pleased to hear that you have been happy with us. We have put a lot of work into the app to ensure its easy and efficient and we are glad to hear you are impressed with our price. Thanks again for this lovely review. Best, Carl

Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews