Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable Gas and Electricity provider. Disappointed that I was not informed replacing old two tariff meter with digit meter would mean no low cost electricity at nighty”

Helpful Report

Posted 3 years ago

“I moved to Bulb on the 24 03 21. I wanted to finalise my account with eon and contacted them on 24 05 21 to find out situation. They had not received the electricity reading from Bulb and told me they were going to contact them for this which they confirmed they had done on 25 05 21. Still in limbo. Perhaps Bulb would like to let me now present situation. Otherwise they seem fine. Just may be a technical hitch but would like matters sorted asap.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear that you're still awaiting resolution on matters with your previous supplier. If this still isn't resolved, would you be able to send us an email to feedback@bulb.co.uk with your account details, so we can look into this for you? All the best, Lou

Posted 3 years ago

“Good service. As long as they don't go Woke or Snowflake I'll keep on using.”

Helpful Report

Posted 3 years ago

“good service turned up on time completed work in good time”

Helpful Report

Posted 3 years ago

“It is ok. Try it.”

Helpful Report

Posted 3 years ago

“In principle a good service provider and well priced. Cheapest I can get. I get enough communication through to let me know the direct debit covers the bills. The only negative point that cost you a star is that I get the emails to replace the meter for a smart meter. However due to the type of meter I have it can’t be done yet and bulb knows that but still sends the email to apply. Little annoying. Otherwise top notch.”

Helpful Report

Posted 3 years ago

“BULB has provided us with a good service and we are on SMART meter which is far better than having to submit readings.”

Helpful Report

Posted 3 years ago

“Good interaction with on line account. They do what they say”

Helpful Report

Posted 3 years ago

“Service been very good, online questions answered quickly. Two price increases in short space of time, but why does standing charge increase all the time?? Large percentage increase at that”

Helpful Report

Posted 3 years ago

“No fuss to change suppliers Bulb takes care of everything and cheaper too - what’s not to like”

Helpful Report

Posted 3 years ago

“Only been with them a few months but happy so far hence the 4 stars.”

Helpful Report

Posted 3 years ago

“It was really quick and easy to sign up, and so far I'm paying less for renewable energy than I was with my previous supplier - satisfied customer.”

Helpful Report

Posted 3 years ago

“Been with bulb for 9 month have seen a good reduction in my bill”

Helpful Report

Posted 3 years ago

“Simple to swap over to them handled everything and not had any problems since plus a lot cheaper that who I was with before”

Helpful Report

Posted 3 years ago

“It’s good.”

Helpful Report

Posted 3 years ago

“Recently signed up with bulb and so far I am pleased with the service and the communication. Bulb were recommended to me by a family member so I'm giving them a go!”

Helpful Report

Posted 3 years ago

“so far O.K”

Helpful Report

Posted 3 years ago

“Easy to switch to and always keep you informed about your account”

Helpful Report

Posted 3 years ago

“I have not been with bulb for very long, but I am happy with their service so far. 😊”

Helpful Report

Posted 3 years ago

“All good so far, although I have only been a customer for the last few moths. I wsa not impressed with how you dealt with my first bill,estimate,however things appear more settled now.”

Helpful Report

Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews