Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Up to now I am very pleased.”

Helpful Report

Posted 3 years ago

“Very good Company to deal with.”

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Posted 3 years ago

“Switched to Bulb as the previous occupiers used them for their property. Although Bulb's rates are much lower than our previous supplier, this is not reflected in our bills because the previous occupier used a lot of energy compared to us. We have to pay a large amount each month based on this usage which has built up a huge amount of credit on our account. This is frustrating as Bulb really does have great rates! Other than that, the app is easy to use, and Bulb keep us updated with regular emails and letters.”

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Posted 3 years ago

“I find bulb very efficient inded the only thing is they are always wanting reading like everybody else I guess”

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Posted 3 years ago

“Smooth service, good app, cheers 👍”

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Posted 3 years ago

“I like the fact you can see it all in one place.”

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Posted 3 years ago

“I would recommend Bulb the switch went seamlessly and I just submit my meter readings monthly”

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Posted 3 years ago

“No hassle changeover”

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Posted 3 years ago

“Communication from Bulb is very good. my monthly bill is forwarded to me very promptly. Letting me budget very easily. I'm glad of my credit but this has come over the period of two increases in my bill which I hope will reduce during the summer and hence balance out compared to my higher priced, but fixed rate with British Gas.”

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Posted 3 years ago

“I would recommend Bulb the switch went seamlessly and I just submit my meter readings monthly”

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Posted 3 years ago

“no problems so far”

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Posted 3 years ago

“Informative responses”

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Posted 3 years ago

“It’s good.”

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Posted 3 years ago

“Happy with support provided although costs seem to have increased.”

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Posted 3 years ago

“Easy to use and stay on top of usage.”

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Posted 3 years ago

“Competitive pricing and good customer service”

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Posted 3 years ago

“Really responsive and efficient, although prices creeping up!”

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Posted 3 years ago

“Good service so far”

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Posted 3 years ago

“Quite a lot cheeper in the long run”

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Posted 3 years ago

“Usually available and helpful if you need to contact them. If you don't have a smart meter, they send you a reminder to send in your usage. Not happy about the price rise but it seems they are all increasing their prices.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews