Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New customer only a few months ago. But so far so good. I hope Bulb remain competitive on pricing.”

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Posted 4 years ago

“Since changing to Bulb we have been able to control our energy better. Now we the smart meter installed. Didn’t realise that we would still have to send manual readings though. The electricity meter isn’t easy to read.”

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Posted 4 years ago

“Bulb Do not use the actual meter readings provided to them. Over estimated readings and overcharged me on starting and leaving. Only with them for 2 months and they used there own estimates on first and final bills. They claim they use the same readings as previous and new providers. They dont. I have all the evidence.”

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Posted 4 years ago

“Easy switch. All-green energy. Great website with a lot of info. Would have got 5 stars if they hadn't raised my bill by 6% one month after I arrived... :-(”

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Posted 4 years ago

“Our short time with bulb has been smooth sailing”

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Posted 4 years ago

“You have kept me informed of my account satisfactorily at all times.”

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Posted 4 years ago

“I changed to Bulb due to rising costs from my last supplier as they were far more competitive. However, Bulb's prices have now risen to as high as those of my previous supplier, so not too happy about that. If the prices do not go down again soon, then I shall likely be changing my supplier again...”

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Posted 4 years ago

“Great company, good communication, good service and good website. Shame that the price has gone up weeks after joining!”

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Posted 4 years ago

“Our short time with bulb has been smooth sailing”

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Posted 4 years ago

“Quite impressed with Bulb so far . Keep you up to date with how ur account is progressing and any information pertaining to ur account”

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Posted 4 years ago

“I nave not been with bulb very long, but so far I am pleased with the service you give”

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Posted 4 years ago

“Good comms and seem to have good eco credentials. Unfortunately their prices have gone up twice in the short time we've been with them but I understand this is a national issue so just bad timing.”

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Posted 4 years ago

“Keeps me up to date with all my accounts”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“Good value for money and very green.”

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Posted 4 years ago

“So good so far”

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Posted 4 years ago

“No problem with the change over ....”

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Posted 4 years ago

“Easy to switch, give readings and to keep in the loop with bills and changes!”

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Posted 4 years ago

“The service was easy to set up. The ability to use smart meters allows you to see exactly how much energy you are using. The claim that the electricity is generated from renewable sources and the gas is carbon neutral, makes you feel that both you and your supplier are being environmentally conscious.”

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Posted 4 years ago

“Can’t say much only been with them a few months, tarries just gone up, hopefully it won’t make much difference but all suppliers will have put theirs up too, I feel you should ask for reviews further along the line, up to now no problem got the £50 credit for swapping so that should offset the rise fingers crossed no problems as yet”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews