Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made transition from previous supplier very easy”

Helpful Report

Posted 4 years ago

“I have been with Bulb for approximately 4 years and found them very good, they seem to be a very genuine company to be with.”

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Posted 4 years ago

“Seems very good customer service. Slightly disappointing to receive a price increase within a couple of months of joining bulb. But seems very efficient so far.”

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Posted 4 years ago

“Re-joined Bulb after an acrimonious spell with another supplier. Bulb have one tariff for gas and one tariff for electricity. Readings are simple to input once a month or they will supply a smart meter. I would have awarded five stars other than the fact that that there have been two price hikes since I re-joined in March Maybe not the most competitive but certainly easy to deal with - and thats what really matters”

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Posted 4 years ago

“good communications , pity I have had 2 increase with them since changing in March of this year....”

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Posted 4 years ago

“A bit expensive”

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Posted 4 years ago

“I've inherited Bulb from the previous occupants so am unable to make a detailed review but from what little IO've experienced so far I am satisfied with the service”

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Posted 4 years ago

“Bulb seems to be a good energy supplier, keeping you up to date with price increases and reductions.”

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Posted 4 years ago

“Nice and straightforward to change from EON. Prices are cheaper too”

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Posted 4 years ago

“Been with them 3 months now, keep you well informed, have gone up in price.”

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Posted 4 years ago

“Easy to get in and great to start.. Though I was late”

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Posted 4 years ago

“Seamless transition over to bulb. Very user friendly app. Prices have increased twice in a very short space of time but understand this is a market issue”

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Posted 4 years ago

“Good company so far. I didn’t have to contact them much as they did my switch quick and smooth!”

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Posted 4 years ago

“Couldn’t believe you upped your prices before you completed the switch over and again soon after Felt a bit conned.”

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Posted 4 years ago

Hi there, Thanks for leaving us a review. I'm sorry for the unfortunate timing of this price change - you can read about the reasoning for this on our blog here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 All the best, Lou

Posted 4 years ago

“Transfer from E.O.N. very well handled.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Lower cost. No waiting in phone ques. Nice staff.”

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Posted 4 years ago

“quick and simple to do on line”

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Posted 4 years ago

“Everything alright at the moment. Did send a copy of a cancellation fee from British Gas , no response yet.”

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Posted 4 years ago

Hi there, Thanks for leaving us a review. If you're still waiting for reimbursement of your exit fees, I'll be happy to chase this up for you. Would you be able to send us an email to feedback@bulb.co.uk about this please? All the best, Lou

Posted 4 years ago

“It's a nice things to have...”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews