Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been with bulb fir 2 months now. Swapping supplies was very stress free. Bulb always kept me in the loop during the process and are always sending updates and notifications. Recommend.”

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Posted 4 years ago

“Good company to deal with”

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Posted 4 years ago

“no problems so far”

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Posted 4 years ago

“No issues with delivery, switch over was easy but 3 price increases in 3 months my bills have more than doubled”

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Posted 4 years ago

Hi there, Thanks for leaving us a review. We’ve had to increase our prices because the cost of supplying energy has increased significantly. Wholesale costs are up by 29% since March, when we last changed our prices. Unfortunately, when the cost to supply energy rises, we need to increase our prices to reflect this. We’ve written more about this on our blog: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 All the best, Lou

Posted 4 years ago

“Informative responses”

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Posted 4 years ago

“It’s good.”

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Posted 4 years ago

“Simple process to switch to Bulb. However, it was quite dissappointing to find they hiked the price by over 6 % in less than 3 months...”

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Posted 4 years ago

“Good prices and good service. Efficient and Easy to understand communications”

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Posted 4 years ago

“Good efficient service with lower tariffs than u switch could offer”

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Posted 4 years ago

“Disappointing that there have been two price rises in a short period of time since we switched to bulb.”

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Posted 4 years ago

“No fuss top ups , quick reply on any queries hopefully have dual tariff meters Keep up the good service.”

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Posted 4 years ago

“Great service. Great pricing.”

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Posted 4 years ago

“Happy with support provided although costs seem to have increased.”

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Posted 4 years ago

“Have not been with them long, but so far everything is fine, easy move from last provider.”

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Posted 4 years ago

“Very Efficient....”

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Posted 4 years ago

“There is no supplier more progressive, cost-conscious, eco-friendly and efficient than Bulb. I was advised to switch from my previous suppliers by a close colleague and it was the best move I ever made. Well done Bulb!”

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Posted 4 years ago

“I changed to Bulb from my previous supplier not so long ago because Bulb's charges were MUCH less. The changeover process was totally seamless and Bulb, very thoughtfully, kept me informed every step of the way. Not only am I saving money with Bulb I now have a very helpful supplier. I only wish I'd changed over sooner.”

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Posted 4 years ago

“Not very happy, Gas Engineer could not fit smartmeter, we asked if our gas meter could be moved from the kitchen to the porch which was less than a metre, we had an email back saying we were having smart meters installed and you told us to wait. Despite emails we have had no word from you. Very dissapointed with Biln, We are now thinking of changing supplier when I get out of hospital”

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Posted 4 years ago

“Never had a problem and always very helpful, so easy to top up aswell I love I can top up from my home”

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Posted 4 years ago

“Easy to use and stay on top of usage.”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews