Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your operater she was very much nice speaking”

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Posted 2 years ago

“Bulb have always been very helpful and have always resolved my queries and more when needed.”

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Posted 2 years ago

“Bulb is a good provider also it has great staff who have helped me a few times with good relationship”

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Posted 2 years ago

“Always had a positive response whenever contacting Bulb. helpful, friendly and most of all quick clear response to question raised.”

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Posted 2 years ago

“I have been with Bulb for many years and have never had a problem. Always quick to answer any questions even answered my e-mail the other day within minutes.”

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Posted 2 years ago

“I have very good service from Bulb, with any query answered promptly and efficiently. I hope that Octopus will match these high standards.”

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Posted 2 years ago

“I have used numerous electricity companies and Bulb is singularly the best that I have ever dealt with. 😁 They are always friendly and helpful. They have one tariff and I don’t have to sign up to a contract. I want you to stay just as you are. 😁💙🌻”

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Posted 2 years ago

“Fantastic company....Best deals by far.”

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Posted 2 years ago

“Good online service being able to reset your payments etc”

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Posted 2 years ago

“Good communication,and easy to understand .When l phoned with a problem, it was delt with quickly by a very pleasant and helpful person, who explained how the problem had happened, and reassured me that l nothing to be concerned about. Excellent service.”

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Posted 2 years ago

“Bulb staff have always been courteous and helpful ever since my husband died, and they reorganised my account with the minimum of fuss. This was particularly helpful at a time when I needed all the help I could get. Thank you.”

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Posted 2 years ago

“Fantastic response to a querie I enquired about. It was after office hours and I got a lovely, friendly reply that same night. Brilliant service.”

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Posted 2 years ago

“User-friendly website. Good, fast customer service.”

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Posted 2 years ago

“Always quick to respibd to ensils and querirs and sort out any issues”

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Posted 2 years ago

“I joined bulb 5 years ago. I do not know what other companies do now, but I always appreciated the detailed reports on my electricity and gas bills. This last month my incorrect entry of my gas reading (which produced a rather large bill!) was corrected within an hour or so of my receiving it by one of Octopus's team. (Thanks to K.)”

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Posted 2 years ago

“No fuss top up on your phone and easy to talk to”

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Posted 2 years ago

“Customer service answered my query email straight away. Also suggested I lower my monthly payments based on usage.”

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Posted 2 years ago

“Easy to use Informative Excellent customer facing interface”

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Posted 2 years ago

“Very helpful team”

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Posted 2 years ago

“We recently had our gas and electricity meters replaced with Smart meters and the installer, Kevin, was first class. He was helpful, polite, efficient and friendly. Top marks.”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews