BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.60

4.6 Rating 582 Reviews

90 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 582 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the ease of ordering on their website. The prices were great for a classroom set. Thank you!”

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Posted 1 month ago

“iT WAS EASY TO ORDER THROUGH BULKBOOKS AND THE ORDER CAME IN FAST. THANKS”

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Posted 2 months ago

“Very affordable and my order arrived in a timely manner. I am glad I found this company and will order from them again.”

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Posted 2 months ago

“Excellent price for a book we needed for a book study, came in a timely manner, and book quality is superb.”

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Posted 2 months ago

“The books actually arrived ahead of schedule and we were pleased with our purchase. Thank you”

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Posted 2 months ago

“Bobby was responsive, accommodating and professional. Very pleased with BulkBooks and their readiness to ship out many books in a short timeframe.”

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Posted 2 months ago

“I was so excited about a preorder and they came through. They added it to their system when I asked about it. My books arrived beautifully packed without a single one damaged or even scuffed. A seamless wonderful experience from first inquiry to final delivery.”

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Posted 2 months ago

“Books were easy to order and arrived ahead of schedule!”

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Posted 2 months ago

“GreaT PRICE! quick delivery. Just what I ordered. Highly recommend this company!!!!!!”

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Posted 2 months ago

“I'm very disappointed. When recieving the My First Bible Story, we were shipped the wrong bible story, when contacting bulkbooks the rep said he would ship the correct bible story and have them expidited, then almost a week later was told that they could not send us the books that we orginially ordered and we would get a refund. When talking with the director of operations he too told me that he would send us the correct bible stories with no additional charge and we would have then by the following week since they are in stock. I received an email say they didn't have them in stock and now it's going to be until mid-April before I can get the correct bible story books. Never again will our establishment purchase from here again.”

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Posted 2 months ago

“We are doing a year of book discussions at our company and we needed 35 copies of The Energy Bus. BulkBooks had it in the quanitity we needed, and it arrived earlier than expected!”

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Posted 2 months ago

“Bulk books was amazing. I needed almost 400 books that no other source could find. They came through and at an amazing price. Their customer service department even followed up with an email letting me know the details of the order. They came on time and were in excellent condition. Thank you Bulk Books. I highly recommend them, Lisa”

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Posted 2 months ago

“Super place to get your books in bulk. I will use Bulkbooks.com for ever. Esy search, easy delivery, prompt response to any questions. In my book :o) they are a ten out of ten”

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Posted 2 months ago

“Before ordering my book, I asked if it was available to be shipped. I was assured it was, only to be told that it was delayed because of weather. Come to find out, the publisher didn't have any in stock, and my book was delayed and arrived far beyond the expected date. I have reached out to customer service twice asking them to review my case, and was not acknowledged either time.”

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Posted 2 months ago

“Excellent customer service. Books delivered in a timely fashion at a great price.”

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Posted 2 months ago

“The price was better than any other site! They arrived quickly and in perfect condition.”

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Posted 2 months ago

“I have used bulk books a couple of times to fulfill a church wide book study order to sell in our bookstore. They were able to get the books at a good price with free delivery. Their customer service is outstanding and I will definitely use them again.”

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Posted 2 months ago

“I’ve used Bulk Books for multiple orders. It’s always a great experience!”

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Posted 3 months ago

Thanks so much for the 5-Star review, Jonathon! We look forward to serving you again. Bobby@bulkbooks.com

Posted 3 months ago

“I had previously given a bad review, but have since had a great experience. Bobby James was very helpful and fixed alllllll my problems, I really appreciate his attention to this problem. LESS than 1 star!!! SCAM!!! Horrible customer service. This is a horrible company to do business with. I ordered a study guide and they have refused to sell it to me for the price advertised.”

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Posted 3 months ago

Good morning, Pamela. Thank you for your review. I'm very sorry to hear of your dissatisfaction. Upon reviewing your order, I learned that the standard Study guide and Study guide with the DVD were listed under the same product description. I completely understand the confusion and frustration this must have caused (which we have cleaned up on our website). I have reached out and requested that the 25 DVD's be shipped to you as well. That has been confirmed and I expect to have tracking details for you shortly. I hope this helps and your order now feels complete. Please know - our customers are our top priority. We will do everything we can to ensure you get what you need when you need it. If you ever have any questions or need help, please feel free to reach out to me directly. Thank you, Bobby James Bobby@bulkbooks.com

Posted 3 months ago

“All the books I've ordered have been received promptly, are well packaged and in very good condition upon arrival.”

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Posted 3 months ago

Thanks for the great review, William. We greatly appreciate your business. Bobby@bulkbooks.com

Posted 3 months ago

BulkBooks.com is rated 4.6 based on 582 reviews