“horrible management , no exchanges offered, pathetic quality , 100% difference in site description and actual product. Faced it twice. no humanity they stick to their policies which seem to out of the world. NO support offered.”
“Totally unprofessional team. Delivered a very dull color piece looking old which was in total contrast to bright pictures displayed. When asked to exchange, they simply refused. Bunaai.com misleads and deceives people....never fall for this misleading site.”
“The site displays no size when buying a product and then refuses to exchange it. In todays world of e-commerce it is an unfit and not customer friendly company. Avoid buying stuff from here. I am size small, trying to fit in XXL. Booooo Bunaai”
“Worse e-commerce company. They do not mention accurate size on the website. Moreover they don’t even offer exchanges, returning your money is way far. The owner is just wasting hard earned money of other people and filling her bloody pockets. Never never buy from this website you will waste your money.”
“This is a fraud company. Showing pictures that do not belong to their product. The product which gets delivered is entirely different in colour and design. Cheap material used will be sold to you for 10 times rate. They are cheating people in the name of e-commerce.”
“Have never heard, that the size can also not be exchanged due to their no return/ no refund/ no exchange policy, what rubbish , that’s extortion. With such low quality products, how can people keep such stuff after receiving, and you guys have the audacity to not change the size as well. No worries the company will close very soon, just wait and watch”
“This is the worst site experience ever, I purchased a product and when i recieved the product the product was small in size, I requested countinuosly for a size change i wanted to wear the product for size m and it didnt fit me the measurements given there were not similiar to the product delivered. I didnt want to return the product only requested an exchange. I was told that excahnge is not possible for size as the product was on sale, I assume they deliver the wrong sizes or defective products on sale due to which they are not even ready to provide an exhange in size.I also recorded the call which I am attaching.The site is a complete cheat.”
“This brand has the WORST return and exchange policy. If a product doesn't fit you, they do not even accept exchange request. There is a lot of difference between the size shown in the size chart and the actual size that they send. A customer's money goes waste. Already the products are priced high, and when this happens, it is very unsatisfying. I had a very bad experience and will NEVER recommend this website to any one. The customer service staff are also very rude and simply reply that since company policy is that they can't exchange the product, hence they will not even consider the request. It is an example of EXTREMELY BAD CUSTOMER SERVICE.”
“They sell their defective stocks under discount, we have ordered for 3 pcs, the discription showing on the website and the product been received was totally different, fabric/fitting / design - everything was pathetic.
When we contacted them for exchange/return, they have given a very rude reply and came out with their SO CALLED policy..
So better BUY ON YOUR OWN RISK !!”
“They are fraud people... they only retain good reviews and delete review from unhappy customers. So, don’t count on their reviews... their reviews are fraud just like them 😡😡”
“Hi, I ordered a suit on 10% discount for the first time. Heard about Bunaai from friends, that's how your customer base increases, I feel. But I have had a horrendous experience. Ordered a size smaller, and you people aren't exchanging it. What am I supposed to do?! Lose out on hard earned money? Change your policy for returns. I don't want a refund, just a size bigger. I've already posted on fb. And know a few friends who are into digital marketing. But I thought of first texting you. Probably you will listen and do something about it.
Plz note :- Your small size is extra small even according to standard measurement. So the problem is at Bunaai's end.”
“Worst experience for me
Will never shop from bunaai
First of all got defective item and their quality was not up to the mark as compared to the price they charge
Customer care executives where rude
Worst exchange and return policy”
“Horrible shopping experience with Bunnaai. The size charts are soooo misleading. The return and exchange policies are soooo disappointing to say the least. Waste of money. Customer care executive was extremely rude. Never purchasing again. Do not purchase from this site.”
