“Horrible site. received a damaged product with size issues. Customer care is horrible and disrespectful . They have refused return nor are giving me alarger size. please do NOT ORDER from Bunnaai. You will waste your money like i did. 3000 bucks down the drain.”
“Horrible return and exchange policy.
In today's time everyone has improved this facility but bunaai is so pathetic with this. N number of rules on exchange.
Size chart is different from the actual size
I m so upset.wasted my money”
“The product imagary is misleading as the product color on the product page is different from what I recieved. They must have provided color code on the product page in order to avoid bad user experience.
Worst part they don't have return policy for this.”
“Do not buy bunaai dresses. Delayed delivery. Fitting is very bad. Color does not match picture shown. No refund or return. Pathetic customer service. Heavily priced. Waste of money”
“Please don't buy from Bunaai. They sent a very poorly stitched and low quality top (which was clearly not in the pictures or in the description). The material was extremely thin and looked tattered for a cotton top and the top had a gaping hole in the armpit area. I couldn't even wear it at home leave alone stepping outside in it. I sent them messages on insta and emailed them and they blamed me for the torn piece. They do not have a return policy so my money went completely down the drain.”
“I cannot comment on the dresses they are selling as I have not received my order which I placed one month ago...no update on its status. Their number is switched off. They delete all negative comments from their fb page. There is absolutely no way to get your complaint or issue addressed. I am a first time customer. Would not like to order ever again. Very disappointing and time consuming service.”
“The customer care service is not at all good. I tried telling them an issue in the suit they have sent no action was taken to it. Fit not upto the mark”
“Don't buy anything from bunaai. Fraud website. They sent me old, totally fade in color dress. Not worth for using. Totally money wasting. Picture on website was totally different and fresh color. Duppata color was different than received product. They sent me damaged piece. And when I emailed to customer care they give me false answers.and refused to replace dress.”
“Don't buy anything from bunaai. Fraud website. They sent me old, totally fade in color dress. Not worth for using. Totally money wasting. Picture on website was totally different and fresh color. Duppata color was different than received product. They sent me damaged piece. And when I emailed to customer care they give me false answers.and refused to replace dress.”
“Don't buy anything from bunaai. Fraud website. They sent me old, totally fade in color dress. Not worth for using. Totally money wasting. Picture on website was totally different and fresh color. Duppata color was different than received product. They sent me damaged piece. And when I emailed to customer care they give me false answers.and refused to replace dress.”
“Don't buy anything from bunaai. Fraud website. They sent me old, totally fade in color dress. Not worth for using. Totally money wasting. Picture on website was totally different and fresh color. Duppata color was different than received product. They sent me damaged piece. And when I emailed to customer care they give me false answers.and refused to replace dress.”
“Don't buy anything from bunaai. Fraud website. They sent me old, totally fade in color dress. Not worth for using. Totally money wasting. Picture on website was totally different and fresh color. Duppata color was different than received product. They sent me damaged piece. And when I emailed to customer care they give me false answers.and refused to replace dress.”
“Don't buy anything from bunaai. Fraud website. They sent me old and totally fade color dress. Image on website was totally different and fresh color. Duppata was also different fresh color. But they sent me defective piece. And when I mailed customer care they give me false answer. And refused me to exchange dress. Very fraud people.”
“I ordered two items from Bunaai, one dress, and one suit set. They delivered only one product, after taking follow-ups for so many days I received my other product. But to my disappointment they delivered the same product again. after that I tried to contact them but no good responses. I had to literally struggle for more than a month for my dress, but they kept saying that my pin code is not deliverable. I mean they did deliver 2 wrong dresses on my pin code and now all of a sudden it wasn't deliverable. I got my refund after almost one and a half months. I used to love their collection, but after this incident, I was hugely disappointed.”
