“Worst worst worst experience ever. Fraud people. They sent different size and then I had to return it by paying shipping charges to and fro to get it exchanged. Do not get in their trap. FRAUDS.PATHETIC AND WORST CUSTOMER SERVICE.FRAUDS”
“Highly disappointed -- the fabric mentioned on website (chanderi) but the the actual product is made in cotton/mixed fabric. I see quite a few reviews on issues related to quality of fabric and I echo the same. This is considered as cheating in digital shopping. Highly not recommended for shopping on this site.”
“Hi Bunaai Team, I have placed an order for 2 dresses and today I have received one and I dint like a quality at all. In picture the feel of material looks different I am not at all satisfied with quality of material. I wanted to return. My mistake is I have not read exchange policy and assuming an option to return must be there and my surprise it is not there!!! Now I afraid my second piece will also be not
up to the mark... I want to cancel that order but there is no option of cancel an order which is not yet received!!! feeling stupid and cheated at the same time that I have not read the policy.”
“Useless return policy..product (fabric)quality was not upto the mark and I paid 2700rs
Worthless and they are not ready to take the return
Very very useless”
“I bought a suit from this site which I didn't like as in picture the color was different from the real one. And when I requested them to take it back them , they didn't take it back.. I suggest other costumers not to buy anything from the site”
“More than worst . Wrong size inches are different from the website.... For example you ordered Xxl ,on dress tag will be xxL but when you check in inches it's come under L.... Utterly liar ..... Before order if you ask anything they always accept your request but once you ordered then you will able to see all the liars of the world in this team.
Highly unprofessionalism.. even if you share your dress pics( with intchitape), screen shots of there website, call recording of there representative.... Dear you are nothing.... After 5 to 6 months long argument I received by partially refund....... Because all the courier charges( which there representative said is refundable) didn't refund that amount.
So, if you like anything place your order, but always record there call recording if any case you face the same issue....”
“Worst experience ever. Quality of clothes is very bad not worth the money. I ordered 2 Suits and both of them has worst quality. No return policy only exchange allowed. Please check the policies before ordering. I would recommend not to go for this.”
“Worst site ever.. n worstest customer service n return policy is extremely horrible. No refunds they give. Only credit note that too valid only for a month. Hate the experience of shopping here. Never buy.. n producta are average as compared to price”
“Not exchanging the product with size issue, even the product's worth Rs 2100. I wouldn't recomend this site to anyone. I am so disappointed and annoyed”
“Everything about them is fake!! Promotion through instagram, keeping all comments off and letting only paid commenters or their own people do the marketing for them. Once you’ve paid the money they don’t care if their product fits you or not, they won’t exchange it. They don’t customise anything and don’t disclose the full product description. Quality of cloth is sub par, nothing is as bright as they show in their highly edited insta pictures. Budding fashion bloggers made this brand a hit by giving paid reviews and photos on their pages in exchange for free products. Size charts are multiple and confusing and for an online store I have never seen such adamant and resilient people who simply refuse to cater to any customers issues. O would not recommend to buy from here at all. Rather utilise your money with a store that at least gives you the assurance of any after sales service. I bought a dress for my pregnant sister in law, they’re calling it as sleeveless therefore they won’t exchange even though it’s not comfortable and a good fit, please see the attached picture whether this is called sleeveless or strap dress, look at the dull color also. She was not able to use it and it still remains untouched. Money wasted completely therefore I’d not like to see someone else going through the same. Choose wisely as most online stores exchange with no questions asked if it doesn’t fit!!”
“Quality of the cloth is not good. In the pictures we can see the bright colours but once we receive the order color and quality is not good. Such a bad quality not at all worth for money
They even don’t have exchange
I think these people are fraud just looting the money from the people”
“It was the most horrible experience I had so far.they delivered a completely different cheap fabric stuff and are not ready to take it back , bluntly saying that we will not accept return.this is completely fraud company.”
“I am almost in tears after receiving the suit I ordered for my cousin's engagement party. PATHETIC FABRIC QUALITY non existent finishing. 4000rs down the drain.REGRET purchasing from them BIG TIME. Don't ever buy from bunaai please. You'll not get your money's worth.Their NO return policy is their for a reason you'll be stuck with a bad product!”
“I am almost in tears after receiving the suit I ordered for my cousin's engagement party. PATHETIC FABRIC QUALITY ,the worst I have seen in years almost non existent finishing.4000rs Down the drain. Ruined the event for me. You'll not get your money's worth,so don't buy from bunaai please. The lack of return policy is there for a reason. You'll be stuck with a bad product with no way out. My first and last purchase from them.”
“They are a cheat, pathetic customer service, no returns or refund, this way they gona shut soon. They can fool people only once.. no one gona order again..”
“Please do not buy Ftom Bunai the metarial is superbly bad and even the Customer care is also pathetic. They are just making profits selling pathetic poor quality dresses.”
“They do not send the product as they show it on their website - its totally different. The quality is very bad. They will not return or exchange the product. They expect u to pay for the package if u want to change the size. They are very unprofessional. Trust me and do not buy from this website - there are better ones with professional customer service.”
