“We ordered the fridge and it was delivered but it has been sitting in our carport because who they use to deliver and install claimed they could not bring it upstairs, I advise Buy Smarte that in needs to go upstairs it has now been over a week of the fridge sitting in the carport and still no installation and take away of the old fridge, when called they keep telling me the delivery company will get back to you, they have not even chasing them up still no update”
“I was looking to buy 75" Frame for the Samsung Frame TV. Buy Smarte had stock and a very competitive price when other retailers needs 6-12 weeks for delivery. Purchased online from Buy Smarte and the product was delivered to me within 3 days.”
“The website and the order process was fine, the problem is the aftersale service.
I order a large monitor, everything was smooth until I realise when on with a bright colour a small scractch on the screen.
I notify immediatly via email.
At first I thought that the service was great as I received a phone call less than an 1hr later saying that someone from the department client will reply to me.
Almost 2 weeks later, still no news even after a second email!”
“Recommended by our son, we cannot speak highly enough of Buy Smarte. From our first contact, our purchase then delivery and installation of our new refrigerator, we appreciated their courtesy, efficiency and reliability. Recommended unreservedly.”
“Despite the product we purchased being delivered in a damaged state requiring us to return the product for a full refund, we found the courteous service provided by Connor over the period of a week in negotiating initial delivery, reporting back on the damaged goods, intervening to secure a full refund for us and arranging pick up and return of goods, to be outstanding. We are sure that Connor has a bright future ahead with your firm.”
“Our TV's were dumped in the Parcel Room / Foyer of our Apartment Building without notice and we had to get assistanse to move them to our Apartment. We provided instrucitons at the tiome of order to contact us prior to delivery and that they were to be delivered directly to our Apartment door.”
“From the time of my online service my transaction has been effevient informativethe delivery was delivered in three days and was courteous and efficient”
