“Ordered a Smeg gas hob (€469).. when it was delivered the box had been opened and all the wires were hanging out from the side looked to me like it had been used before and repackaged up . When I eventually got on to them they offered me a €50 voucher to be used on their website which I kindly declined and asked them to replace it . I’m still waiting and it’s now over 2 weeks and still my hob has not been replaced nobody has even contacted me to organise this !!”
“I have ordered a few items from this website over the past 18 months and have always found them to be very good.
I have found the website easy to navigate, the prices to be excellent and the quality of items bought to be excellent too. So far I have bought a double oven (Hotpoint), a gas hob (Creda) and a oak and grey table and chairs-all are exactly what was described.
I have found their communication to be excellent too, the goods arrive exactly on the date that they say they will, even through Covid-19 which is amazing!
I will be ordering my new bed from them shortly and would highly recommend them to anyone!”
“I bought a dryer am still waiting for the old dryer to be taken away two weeks later. Delivery was 80 euro but didn’t include removal of last appliance. The number listed to call for collection arrangement on the website is never answered. The email inbox returns a message that no one is working it right now. Posted request in Facebook too No luck”
“Purchased a refurbished gaming laptop the 3rd of June for 800€. It arrived a week later (which is not a problem at all) but just after one day playing I started to have problems (according to the Manufacturer the laptop is faulty).
Customer support from the Manufacturer (HP) has been amazing. On the other side, buyitdirect’s support has been purely by email and with 24-48h delay for each communication.
The 17th of June I got the delivery company to collect the faulty laptop. Since then, the laptop hasnt arrived yet back to Buyitdirect (that still has to confirm its faulty).
We are in the 25th of June and still didnt get any refund, nor any update apart from that once the laptop arrives back to their offices, it will take extra 3 to 5 days for them to check it.
Im rating 2/5 because I know that any delay in the collection/transport is due to DPD and not Buyitdirect.”
“I found a great choice of phone at a good price, on an easily navigable website, delivered exactly when promised. Always anxious ordering for the first time on a site. Will definitely use this one again.”
“I ordered a really lovely nightstand from their website, which was my first time ordering from this website/company, and I was very happy with the quick delivery and the high quality of the nightstand. I would recommend this website and will be shopping there again.”
“High quality products at very good prices .
I bought 2 bed they arrived exactly when they said they would and were of beautiful quality and look amazing in my kids room.”
“Bought iPhone 7 Plus for my daughter 3 weeks ago, arrived quickly and phone was perfect condition and also working fine, happy with it and would definitely shop again,”
“Great service and delivery was very fast considering we have this pandemic crisis...Will definitely order again..nice things you have👌..tnx From Ireland..Athlone”
