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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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I have found the Glasgow Calumet staff to be friendly helpful and knowledgeable when purchasing photographic equipment..
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Posted 11 years ago
Excellent service
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Posted 11 years ago
I have always used my local Calumet and when the opportunity arose I was able to buy the camera I wanted and the delivery was more then express. I will continue to use Calumet in the future Thank you
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Posted 11 years ago
Great Camera and Great Service! Thanks Calumet!
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Posted 11 years ago
Prompt service/ got some good technical advice - not so easy to come by these days.
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Posted 11 years ago
I am very happy with Calumet service. Hopefully to buy more equipment soon. Thank you very much.
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Posted 11 years ago
Very helpful and they really know their stuff. Whenever I have been into a store the staff have always been happy to spend time with me answering questions and asking me questions to make sure they are selling me the product that is right for me, rather than the product that is most expensive which is nice. Historically their items weren't very competitively priced but now they definitely are, so you get a better quality service from a company that you can trust for the same price as you get elsewhere from a company you have never heard of.
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Posted 11 years ago
Writing a review on Calumet is almost pointless as there aren''t enough adjectives, or the appropriate ones that I can think of, to adequately describe how good Calumet are. Whilst I absolutely hate dealing with the public, I am often told by colleagues that I am VERY good at it. Well, there is a reason I am so good at dealing with customers .................. and that's because I am THAT customer most retailers hate to deal with; you know, the one who knows his rights, the one who is never impressed, the one who demands perfection, the one who will crush your balls if you make a mistake on his order. Therefore, when I come across "difficult" customers I find it easy to deal with them because I am in effect dealing with myself!!!!! LOL!! That being said, you can understand that I don't give praise easily, in fact I find that the VAST majority of products and services in the U.K. are rubbish. Now, when it comes to Calumet I can't think of a single criticism to make of them. I am so impressed with Calumet that I have made a vow that, as a mark of my appreciation and as a matter of loyalty and honour, I will never buy a Canon camera from any other retailer than Calumet (so far I have purchased THREE Canon 1D series cams from them). On my previous purchase, the assistance and promptness of service I got from Jamie in order to correct a fault made my jaw drop as he provided me with more than I would have expected from a retailer, and on my camera purchase prior to that one again it was a case of Calumet going the extra mile. I always get the impression from Calumet that here is a company staffed by people who are photography enthusiasts who happen to be in business rather than a business who just happen to be selling photo gear; and that difference in mindset shines through. Calumet may not be the cheapest, and I for one do not expect them to be given their overheads compared to faceless impersonal online retailers, but their service is awesome; and besides, as my mother would say "the cheapest often becomes the dearest". So if you have a branch of Calumet near you make them your main retailer; you can't go wrong (and if by chance you have a problem with them, then I would put it down to being a branch or individual member of staff issue and NOT a company wide problem). So in a nutshell I, Mr Hardly Anything Impresses Me Much, am EXTREMELY impressed by Calumet.
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Posted 11 years ago
Quick enough to take your money, very poor service when things go wrong. Eventually got refund and went elsewhere.
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Posted 11 years ago
You know everything and you don't hesitate to share it -- whether it means selling a product or not. That's why I prefer doing my shopping at Calumet.
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Posted 11 years ago
The day I went was my Ist. time there and not very long was my Ist. time to hear about columet, and all because I am new to photography, which I disvcover and I love passion. That particular day columet was offering the free cleaning of lenses and cameras which every body took advange off, so it was absolute caose, but well organized. I likked the cup cakes, I had quite a few of those but I could not find any coffee, althought i saw quite a few cups about all looking the same, so it gave the impresion that Calumet had as well taken the time to organize coffee as well, well done Calumet. On that day, the poor sales men were so bussy that they really did not have time to advise properly, all they were interested was in getting the order and go, althought they were very polite but the pessure on them was there to put you to the till. On this kind of event what advise can I give?. Perhaps calumet could bring in more staff and offer and make the coffee a little more visible to the customers. and if calumet needs more staff, they can employ me, as I am at this moment in time looking for a job, but calumet will have to train me. Hope to hearing from you soon, and i will love to visit the shop soon as i looking for a new camera. Olga
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Posted 11 years ago
I have bought an Epson 3880 Stylus Pro Printer at Calumet Photographic. The special offer was very very good (an extra set of inkcartridges and a box with printpaper). Ordering and delivery was very fine - but they have forgotten to send the box with paper. I contacted calumet by mail and the service was very fine and I got my paper. The printer is very good and I am very satisfied dealing with Calumet.
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Posted 11 years ago
always get good service
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Posted 11 years ago
While the service was polite, friendly and efficient I ended up with one product that did not suit my needs. I was disappointed that it was a calumet own brand and that the staff member did not have the technical knowledge to spot that the remote release would not be suitable for light painting as it was not possible to use on bulb setting.
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Posted 11 years ago
I ordered a bi-colour LED panel light over the phone at 4:50 pm which i needed to collect first thing the following day. Indira who i spoke with on the phone was very knowledgeable, friendly and accommodating with my requirements for collection early the next morning and generally really helpful. Collection was efficient the next day and the light is excellent. Many thanks!
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Posted 11 years ago
The Calumet store in Glasgow isn't the most conveniently situated, but what is loses in ease of access , it gains in good old fashioned customer service and advice. In an age where shopping is increasingly done via internet or impersonal superstores, the staff at Calumet take the time to discuss your requirements and as enthusiast themselves, are able to give good advice . The fact that Calumet has survived when so many high St photography stores have failed, speaks volumes about what photographers really want from a store.
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Posted 11 years ago
Intelligent, experienced advice and great service.
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Posted 11 years ago
Staff are always welcoming and responsive to my needs. Stock levels in store could be better but it is January so this is understandable.
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Posted 11 years ago
Excellent response to my request for a quotation and a good price. I appreciated talking to a real person rather than a telephone answering machine! Will, come to you first for anything else I need.
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Posted 11 years ago
Superb service from knowledgeable and thoughtful staff. Thanks again. There really isn't anywhere like Calumet for excellent service and good equipment. I recommend it to my friends and family.
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews