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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Received excellent service at store closing time for a difficult to find item
Helpful Report
Posted 11 years ago
In store staff are great ... web site very clunky and not user friendly .... turnaround of goods very poor you have products on your website when you try to order they could take 1 week to 10 days to get in stock and deliver (profoto) not good enough for a busy professional . You lost a sale from me as 1 of your competitors had the products to me next day. If you are selling products such as the profoto rfi range to the professional market you should have demos in stock in all branches these products are not cheap and it would be good to sample before purchasing .
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Posted 11 years ago
excellent service, and fantastic product. I was paying £25 more for almost the same thing from elsewhere and the delivery was non existent. I could afford to pay next day delivery and still get my giclee paper cheaper than before and far quicker. As a printing company getting things quickly is very important. shall use them from now on all the time.
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Posted 11 years ago
As a customer at the Manchester branch I have always been very impressed with the knowledgeable and efficient staff always ready to help and delivering personal touches like remembering your name and past purchases. Great choice of products in stock too.
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Posted 11 years ago
An item purchased recently became faulty, and Calumet were very quick to help and provide a replacement in time for my job the next day. Thank you.
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Posted 11 years ago
Dealing with Calumet Manchester is a very positive experience indeed. They are professionals who are genuinely willing to meet your expectations. Pricing is in line with the market nowadays and more importantly you can actually touch the product you want to buy. Excellent advice readily available, but should they not have the answer, they know someone with the solution. Good people who care about service. John Carlyle Manchester
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Posted 11 years ago
Been a customer since early 1980's in Manchester, then Edinburgh and now Bristol. - still good service but just get used to one member of staff and they go, so not a lot of consistency (except good ol' Andy Johnson). Still very helpful and knowledgable at the Bristol branch. Just do something about that bloody awful door chime! Dr.Andrew Stevens Andy Stevens Photography. Bristol
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Posted 11 years ago
Prompt and efficient service from Calumet Photographic
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Posted 11 years ago
Great personal service. Item wasnt in stock so Angus took my details and kept me posted until it arrived.
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Posted 11 years ago
Only use Calumet for rentals. Always very helpful, and appreciate the bundle deals / weekend for 1 day offer. I have seen schemes in the States where you can rent lenses by post - I would be interested in something similar in the UK
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Posted 11 years ago
Always pleasure to shop at Calumet... I just hoped that Calumet could by pass sometime Nikon or Canon offers so to help more photographer buying camera and other equipment. That's like interest free period also for buying a Nikon camera too, Hope there could be a forum one day , a technical forum where Calumet pro customers could directly be linked or heard by Nikon or Canon head quarters whom could listen and make improvements on cameras according to pro needs and where possible...
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Posted 11 years ago
Excellent service. The staff were very helpful. I filed my VAT refund with the paper they provided to me.. I got the VAT refund within 4 weeks.. I am happy with that. Great work. Patrick
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Posted 11 years ago
Always get good service and advice from Calumet. Just wish they had a retail outlet in Milton Keynes - however the retail counter at their Head Office is very good when you know what you want to get. The lady who runs the trade counter is a great ambassador to Calumet. A slight disappointment that they seem to lack the shoulder bags (Calumet branded) that I want to buy. Only one or two stores appear to have them. MK and Drummond Street continually do not have them.
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Posted 11 years ago
Excellent service with super fast delivery.
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Posted 11 years ago
My experience relates to the rental section at Manchester. Service was very poor. Called to rent a lens and was told that the rental section was busy and they would call me back. Nobody called me back. Called again the next day and again was told that the rental section was busy by the manager of the store. I mentioned that I had been waiting all day the day before for a call and the manager said that the chap in charge of rental was probably with somebody all day. Terrible service deeply embedded into their corporate culture. I really do believe that they think it's ok to behave like that.
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Posted 11 years ago
We often use the Glasgow branch of Calumet. Without fail the guys are knowledgeable, helpful and friendly. Almost all our photographic supplies are bought from there, and anything they don't have in stack, they can normally have within a couple of days. Highly recommended.
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Posted 11 years ago
Good range of products at competitive prices with quick delivery, couldn't really ask for any more.
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Posted 11 years ago
weel presented and clear to understand well done George Dale
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Posted 11 years ago
Did exactly as I expect from any professional company.
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Posted 11 years ago
I have never had a problem in store or over the phone with Calumet. There is always someone on hand to provide experienced advice, the staff live and breathe photography/film so it's not hard to get them excited about your equipment problems. Great service and highly recommended.
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews