canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,762 Reviews

92 %

of reviewers recommend canvasdiscount.com

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4.7

Based on 3,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This third order within 2 months was very poorly printed and looks horrible. I received them in a timely fashion but refuse to gift them to my family because they are very pixelated and blurry.”

Helpful Report

Posted 4 years ago

“Heads were cut off and the dog in the picture body was cut off. Would like those pictures redone at no expense.”

canvasdiscount.com 2 star review on 14th March 2021

Helpful Report

Posted 4 years ago

“I ordered a framed print. While the print itself was fine, the order showed up in pieces. The box arrived in perfect condition and was not damaged during shipping. I opened the box and it looked like my order was never even assembled, as if they threw in every piece of it, from the print itself to the broken frame. The frame is in pieces. Considering the price, "discount" or not, I assumed I'd be getting something much better than what I could have put together myself from the dollar store.”

Helpful Report

Posted 4 years ago

“Masks were thin and too large. Very thin. Not usual experience as all canvas works have been great”

Helpful Report

Posted 4 years ago

“Lighting of picture was terrible.”

Helpful Report

Posted 4 years ago

“The photo and quality of my canvas was great. The only complaint I have is that I went with white for the sides of the canvas and the canvas was not stapled to the wood straight. So you can see the white canvas on the right side of my photo. It is minor but very aggravating to look at.”

Helpful Report

Posted 4 years ago

“2 of our photos were blurry and 1 of them had a blue scratch on it.”

Helpful Report

Posted 4 years ago

“The price was really cheap..so...I got what I paid for! Canvas was loose..not pulled tight enough..and had intention marks where the wooden frame was.”

Helpful Report

Posted 4 years ago

“My smaller prints came in with no issue. My 40x30 came in with ALL corners bent and damaged....incredibly disappointed in the lack of corner supports in the box for such a heavy print....most likely buying somewhere else from now on”

Helpful Report

Posted 4 years ago

“The website was hard to use. Editing wasn't working right. Spelled a word wrong. The picture isn't as vibrant as I hoped.”

Helpful Report

Posted 4 years ago

“I have ordered metal in the past that was very good. The same I can't say for the latest . The last one was clear and shined. This one is dull and the colors not so great. For 45 bucks I expected more.”

Helpful Report

Posted 4 years ago

“I purchased 12 8 x8 canvas photo’s. The first 6 were awesome the last 6 were made more cheap and smaller wood. Not happy! Sent an email and they told me to take a pic of the ones I don’t like and put it on white paper. Don’t get that! I sent a copy of the photos I wasn’t happy with. That should be sufficient for them to see how they were made. All you have to do is look at your info.”

Helpful Report

Posted 4 years ago

“Framed picture has large clumps of dust behind glass.”

Helpful Report

Posted 4 years ago

“Framing is very poor quality. Was disappointed.”

Helpful Report

Posted 4 years ago

“Face mask with logo. Logo looked great, but a thin and flimsy quality of mask. Ear circles are so thin. I expect these will tear after a few uses. As this is a gift, I am a little embarrassed of the quality. Sorry. Just being truthful - hopefully helpful.”

Helpful Report

Posted 4 years ago

“The print itself was good (had some pieces of sparkle between the glass and the print), but very disappointed that the frame itself had scratches. It was a gift and very noticeable which made me a lil disappointed about the order especially because it was expensive too.”

canvasdiscount.com 2 star review on 25th October 2020

Helpful Report

Posted 4 years ago

“Did not like how the picture looked. Tried numerous times to contact you but was always put on hold so long that I would finally hang up. I have ordered b4 and have been very happy. Sent the pictures back to you and hope I get credit so I can order the rest of my Christmas presents from you.”

Helpful Report

Posted 4 years ago

“Order process was easy, price was great, and item arrived quickly. However, it has absolutely no elasticity, is much too large, is not adjustable, so I can't wear it. It just hangs from my face and offers no protection. The photo came out beautifully though.”

Helpful Report

Posted 4 years ago

“Ordered canvases twice. Both had issues (one was wrinkled in one corner and the other had incorrect colors). To their credit, they sent me replacements that were good, but the time from the initial order to receipt of a good print was extremely long as a result. Do not call with issues, as they usually hang up on you before you're able to get a customer service rep on the line. The customer service hours (from 11AM to 4PM EST) are unusually short as well. If you don't mind dealing with issues that pop up and waiting to get your canvas, their prices are good.”

Helpful Report

Posted 4 years ago

“This is my third order with you and until this one all has been wonderful, items, quality, delivery, price, etc. On my last order I ordered for acrylic prints including the hangers. The prints arrived in a reasonable amount of time, but only 1 hanger was included. I sent an email to inquire about the others and that took 2-3 days before someone replied, but I did get a reply that stated they would be shipped to me. I responded with a thank you as well as a comment that these items are gifts and the sooner the better on the shipment of the 3 hangers. My original email was on June 30th. First response from you was on 7/3 from Glen Rodes. I then received the shipment email on 7/4 with a delivery date of 7/11 by 9pm. 7/11 has come and gone. The tracking info on UPS still shows delivery by 7/11 at 9pm. According to the details package has been sitting in Fontana for 3 days. I have no idea when these items will arrive thus holding off on me being able to provide these as gifts. You would think good customer service would have been to overnight them and not sent them on the slow boat to no where since I have already paid for them and it was an error on your end. My order # is USA99901665271”

Helpful Report

Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,762 reviews