canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,762 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Canvas Discount for years. Stick with reprints on canvas, tiles etc. Do not make a photo book! My recent book was to be delivered within the USA but went to Germany. The company's response was sorry, it's lost, but hey, we'll offer to credit your account. How big of them! Refunding me for a project they never delivered! BEWARE, they have no backup for lost projects. Once you submit, the work is out of your hands and if lost, it's lost forever. ALL your hours gone, no backup. Think twice.”

Helpful Report

Posted 1 week ago

“My initial order with the company took 30 days to arrive; however, my second order was quite unsatisfactory. They declined to rectify the shipping address and subsequently refused to cancel the order. As a result, I was compelled to involve my credit card provider, ultimately obtaining a refund through PayPal, rather than from the retailer directly.”

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Posted 1 week ago

“We were very happy with the quality and speed at which our canvas was printed and delivered. We will be using them again!”

Helpful Report

Posted 2 weeks ago

“I am very dissatisfied with the work that Canvas discount did for me. First of all I sent them my photo and my order form and they said they did not get my email address but yet they sent me a reply to my email address. Second of all, they said they did not receive my photo yet. The following day I got an email saying the photo was already processed and packed for the shipping. Before this item was processed, I asked to see a preview. They said as soon as they got my photo, they would send a preview. They already had my photo and they did not send a preview. when I received the canvas print, it was very poor quality. One of the people in the photo had the top of their head cut off. I have been contacting the company all day long to try to get a resolution and I cannot get a response. I would not waste my time or money on this company.”

Helpful Report

Posted 3 weeks ago

“I ordered the same thing twice and both times it said it was delivered but it NEVER left the shipping company DHL. And it never let me know when it was “delivered” I doubt they’ll even issue a refund for them because of their terrible customer service. Don’t order from them! This was supposed to be an anniversary present a month ago.”

canvasdiscount.com 1 star review on 17th June 2025

Helpful Report

Posted 4 weeks ago

“I’m very disappointed in the canvas I got. For some reason, the picture is off and the heads of my loved ones are “wrapped” around the canvas. I know that had I seen it like that I would have moved the picture around some. Very disappointed to have spent almost 50.00 on something I have to throw in the trash!”

Helpful Report

Posted 1 month ago

“I have placed orders with this company, and some of the large canvas prints i ordered were damaged before i received them. I sent them pictures of the damage, and they assured me they would reprint them... NOTHING FOR WEEKS. they have given me every excuse and have not replaced or reprinted the pictures. Promised me a vouched to be able to reprint.. they never sent it. DO NOT USE THIS COMPANY”

Helpful Report

Posted 3 months ago

“Worse canvas print ever. I cropped the pic and they included wording at the bottom that THEY ask on the site. "Remove people in background ". There were no people in the background. Just awful. You get what you pay for. Plus someone missed staple day at canvas school. Bad job.”

Helpful Report

Posted 6 months ago

“Poor quality. Cheaply made I won't be buying anything else Thank you”

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Posted 7 months ago

“Great service, amazing company”

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Posted 9 months ago

“I placed a $500 order one month in advance because I needed the order in exactly one month for a special event. One month should be enough time to produce and ship out an order, right? Apparently not. The initial order apparently got lost during transit so a replacement order was sent out. One month later I still have no idea where the second order is and the event I needed the order for has already passed. So I guess I've just lost $500. So be warned, do not order from Canvasdiscount if you have a time sensitive order because one month is not enough time for them to produce and ship out an order correctly.”

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Posted 10 months ago

“Smiles !!!”

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Posted 10 months ago

“Great service. I like the end product.”

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Posted 10 months ago

“I love my new canvas prints the color and detail are amazing”

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Posted 10 months ago

“I am very satisfied with the quality of the prints I received. Timely delivery also.”

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Posted 10 months ago

“The canvas came out perfectly and the family was so happy about the clarity.”

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Posted 10 months ago

“It was given as an anniversary present a photo from my son‘s wedding on a blanket. I think it was pretty adorable and I think it put a smile on their faces.”

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Posted 10 months ago

“Always great turn around time. I've been a customer for at least 10 years and only a couple misprints which they imediately sent out replacements. Great company. 5 star all the way.”

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Posted 10 months ago

“Just ordered and received 19 canvas photos. All excellent prints and a quick turnaround from the time I placed the order and to when I received my order. I highly recommend canvas discount.”