canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,762 Reviews

92 %

of reviewers recommend canvasdiscount.com

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4.7

Based on 3,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My initial order with the company took 30 days to arrive; however, my second order was quite unsatisfactory. They declined to rectify the shipping address and subsequently refused to cancel the order. As a result, I was compelled to involve my credit card provider, ultimately obtaining a refund through PayPal, rather than from the retailer directly.”

Helpful Report

Posted 1 week ago

“I am very dissatisfied with the work that Canvas discount did for me. First of all I sent them my photo and my order form and they said they did not get my email address but yet they sent me a reply to my email address. Second of all, they said they did not receive my photo yet. The following day I got an email saying the photo was already processed and packed for the shipping. Before this item was processed, I asked to see a preview. They said as soon as they got my photo, they would send a preview. They already had my photo and they did not send a preview. when I received the canvas print, it was very poor quality. One of the people in the photo had the top of their head cut off. I have been contacting the company all day long to try to get a resolution and I cannot get a response. I would not waste my time or money on this company.”

Helpful Report

Posted 2 weeks ago

“I ordered the same thing twice and both times it said it was delivered but it NEVER left the shipping company DHL. And it never let me know when it was “delivered” I doubt they’ll even issue a refund for them because of their terrible customer service. Don’t order from them! This was supposed to be an anniversary present a month ago.”

canvasdiscount.com 1 star review on 17th June 2025

Helpful Report

Posted 3 weeks ago

“I’m very disappointed in the canvas I got. For some reason, the picture is off and the heads of my loved ones are “wrapped” around the canvas. I know that had I seen it like that I would have moved the picture around some. Very disappointed to have spent almost 50.00 on something I have to throw in the trash!”

Helpful Report

Posted 1 month ago

“I have placed orders with this company, and some of the large canvas prints i ordered were damaged before i received them. I sent them pictures of the damage, and they assured me they would reprint them... NOTHING FOR WEEKS. they have given me every excuse and have not replaced or reprinted the pictures. Promised me a vouched to be able to reprint.. they never sent it. DO NOT USE THIS COMPANY”

Helpful Report

Posted 3 months ago

“Worse canvas print ever. I cropped the pic and they included wording at the bottom that THEY ask on the site. "Remove people in background ". There were no people in the background. Just awful. You get what you pay for. Plus someone missed staple day at canvas school. Bad job.”

Helpful Report

Posted 6 months ago

“I placed a $500 order one month in advance because I needed the order in exactly one month for a special event. One month should be enough time to produce and ship out an order, right? Apparently not. The initial order apparently got lost during transit so a replacement order was sent out. One month later I still have no idea where the second order is and the event I needed the order for has already passed. So I guess I've just lost $500. So be warned, do not order from Canvasdiscount if you have a time sensitive order because one month is not enough time for them to produce and ship out an order correctly.”

Helpful Report

Posted 10 months ago

“The quality is awful.”

Helpful Report

Posted 11 months ago

“Low quality, image slanted”

Helpful Report

Posted 11 months ago

“I ordered 2 completely different prints and was only sent one. I contacted the company immediately and they have done nothing but give me the run-around. I sent them the photo of what DID arrive and no one has had the decency to write or call me to tell me that the other half of my order is on its way. This is totally unacceptable and I will not be purchasing anything from this company again.”

Helpful Report

Posted 1 year ago

“Delivery was good. Print was very blurry and not crisp and clear. Very disappointed. I am going to order it elsewhere”

Helpful Report

Posted 1 year ago

“Seems very cheap and big scratch on the front. I have 2 others that I ordered a few years ago and they are wonderful. The quality of this one is awful.”

Helpful Report

Posted 1 year ago

“Price and delivery were good. The quality of the picture was not as great as from other companies I have ordered canvas prints from. They also did not send pieces of double-sided sticky tape to use to hang the canvas up.”

Helpful Report

Posted 1 year ago

“My pictures were supposed to arrive before Christmas. They sent the wrong pictures. When they sent the replacement pictures, they sent them to the wrong address. I have asked for a refund since I still do not have my order and was hung up on. This is a horrible company!”

Helpful Report

Posted 1 year ago

“It wasn't your product I was disappointed in. It was the delivery. I don't know who delivered it, I would guess FedEx. They left it at the end of the driveway during inclement weather. Luckily I found it early before any damage. I was totally satisfied with the final product!”

Helpful Report

Posted 1 year ago

“I contacted customer service twice via e-mail in November 2023 after receiving my order notifying them that the placement of the names on my 20x24 canvas print were incorrect. To date, no one has responded to either e-mail.”

Helpful Report

Posted 1 year ago

“I was promised delivery before Christmas. It arrived TWO days after Christmas!”

Helpful Report

Posted 1 year ago

“Your product is cheap- also you give 3 free prints to someone if my choice. It’s so difficult to get that it’s not worth it. Is that the plan?! Never again”

Helpful Report

Posted 1 year ago

“All 4 of canvases were messed up. The pictures were not centered/aligned properly on the canvas.”

Helpful Report

Posted 1 year ago

“I love canvas prints I have had done for the past years, good quality. Thank you. Prices are great 👍”

Helpful Report

Posted 1 year ago

canvasdiscount.com is rated 4.7 based on 3,762 reviews