canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.70

4.7 Rating 3,604 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

Questions

Metrics

4.7

Based on 3,604 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how canvasdiscount.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

canvasdiscount.com 5 star review on 21st April 2024

Anonymous

canvasdiscount.com 5 star review on 3rd April 2024

Anonymous

canvasdiscount.com 1 star review on 26th September 2023

Konstantin

canvasdiscount.com 5 star review on 22nd September 2023

William Thomas Cussins

288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faces were blurry”

Helpful Report

Posted 2 years ago

“My grandsons head was cut off in the beautifully framed photo!!! Extremely disappointed & disgusted when I opened the package!”

Helpful Report

Posted 2 years ago

“I ordered 3 canvas pictures of my husband who recently passed away. The quality of 2 canvas were terrible! It's mind boggling to why someone would take the time to put a poor quality photo onto a canva, instead of requesting the buyer submit another clearer better quality photo. SMH”

canvasdiscount.com 1 star review on 14th September 2021

Helpful Report

Posted 2 years ago

“Images were printed with a weird pink hue to them and arent true to my actual pictures”

canvasdiscount.com 1 star review on 7th July 2021

Helpful Report

Posted 2 years ago

“Worse picture quality i have ever seen on a canvas had the same picture done from someone else was much better don't waste your money not happy and took longer then said i would get it a joke sad”

Helpful Report

Posted 2 years ago

“I still don’t have it”

Helpful Report

Posted 2 years ago

“I centered my photo and when they wrapped the side they failed to contact me to tell me that a color in the background now looked like a post it note on the wrapped corner. They refuse to redo this and have completely backed out of their 30 day return policy if not completely satisfied. I have NEVER had a problem with other company I have used & will NEVER use Canvas Discount again. They can care less after the charge is made and will not assist in any manner. Buyer beware! CHEAP CRAFTMANSHIP!”

canvasdiscount.com 1 star review on 31st May 2021

Helpful Report

Posted 2 years ago

“The product was great. I have one on my wall. The second one I ordered I ordered for my daughter. I got that and the quality is great. The problem is that when I ordered the canvas I paid and immediately decided I wanted an acrylic of the same thing so I purchased that within minutes. Two separate orders. I have received the canvas but not the acrylic. My email is unanswered. The tracking number provided does not have a package it is linked to. I would give you zero stars if I could. You took my money and did not give me a product. Shame on you.”

Helpful Report

Posted 2 years ago

“This was the 1st time I used the company and you certainly get where you pay for....which was poor craftsmanship. They wrapped the corners horribly on my photo & it looks like it's ripped but it's not. Just where they chose to wrap picked up another color. I'm working with Cust Serv so hoping they'll redo that one so the trio will look decent. Clearly there's very little quality control so beware .”

canvasdiscount.com 1 star review on 28th May 2021

Helpful Report

Posted 2 years ago

“I ordered for two items I received one item since 18th if this month I still expect the second item to receive after you charge my card you still delay my pillow item to receive very disappointing”

Helpful Report

Posted 2 years ago

“We’ve ordered more than a dozen acrylic prints from them, plus some canvas prints. The acrylic prints are being marred by the adhesive on the hangers provided by canvasdiscount but also by hangers I’ve used. After about a year the adhesive seems to seep through the acrylic photo staining the photo. I’ve contacted them twice about the problem, not asking for any compensation but trying to advise them of the problem. The best they could offer was a discount on future acrylic prints, completely ignoring he problem. I won’t be ordering any more acrylic prints for this reason....the prints are good for about a year; then there is a seep-through adhesive problem that they are apparently unwilling to deal with. If they can come up with a work around for this, I’ll go back. Their canvas print, which don’t need adhesive mounts, are really good.”

Helpful Report

Posted 2 years ago

“It was pretty good, however, I wish it would have been centered more.”

Helpful Report

Posted 3 years ago

“The "metal" picture that I ordered was extremely unlike the picture. It was not at all shiny- it was matte- and rather cheap looking. Didn't even feel like metal.”

Helpful Report

Posted 3 years ago

“Got my canvas yesterday it was not put on tight enough its has waves in it had 3 white spots on her head l had to fill in with black marker to cover 🙁 very disappointed.”

canvasdiscount.com 1 star review on 2nd April 2021

Helpful Report

Posted 3 years ago

“Fast production of the product but prior to ordering was assured I would get product well in advance when needed but never received in time; Horrible shipping. Waited, waited, & waited; Not like I didn't pay for shipping. Customer service was useless and couldn't answer my questions. If you need in a timely manner go elsewhere; You will be glad you did.”

Helpful Report

Posted 3 years ago

“The photo was extremely blurry and crooked. I understand if the quality of the picture is blurry- but when you preview it online before purchasing SHOW ITS TRUE QUALITY! On top of that my picture was completely crooked! I know for a fact I aligned it perfectly- and no customer service response to my issues. Will never be using these services again. If I could give 0 stars I would.”

Helpful Report

Posted 3 years ago

“Poor customer service, damaged products and no follow up. No one answers customer service emails or calls. Never buying from you again. Terrible experience.”

canvasdiscount.com 1 star review on 23rd March 2021

Helpful Report

Posted 3 years ago

“I made a mistake and put the wrong date .”

Helpful Report

Posted 3 years ago

“White styrofoam on edge is very unattractive and rough along photo edge . Have ordered from another company who colored their edges that were much more attractive. Also photo print was dull.”

canvasdiscount.com 1 star review on 11th March 2021

Helpful Report

Posted 3 years ago

“I was a great costumer until one of my photos came cut and I contact costumer service 1 month ago and still don’t have response.”

Helpful Report

Posted 3 years ago

canvasdiscount.com is rated 4.7 based on 3,604 reviews