canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,761 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

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Metrics

4.7

Based on 3,761 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on 12/12. I have received no correspondence since that day and it is now 12/21. I have reached out to customer service via email, but have not received a reply. My order still shows it is in "production" status. I'm very disappointed due to website advertising quick turn around time.”

Helpful Report

Posted 4 years ago

“I ordered my canvases April 15th, I kept checking my order status and it said it was still being made. After 3 weeks I called the company and I talked to a lady and she said they were already made and not sure why they had not been sent out already. So she said she’d do expedited shipping for my canvases and I should receive them in 2 days. Well 4 days passed and I still hasn’t received them, so I called the company back and she said she would contact the manger. And she said I would receive a tracking number by the next day. It was the next day and I didn’t receive a tracking number. I called the company and after 10 minutes it automatically hangs up. So I called again, was on hold for another 10 minutes. It hung up automatically again, so I called a 3rd time. I was on hold for 10 minutes and guess what? It hung up again on me. So I was on hold a total for 30 minutes and when I went to call a 4th time it said I had reached the company out of its service hours. So now I have to call again. Tomorrow will make a full month since I ordered my canvases. I’ve been polite, patient, and understanding while talking to customer service and waiting on them to ship out my canvas. But I feel like I’m going in circles. I’ve tried again today to talk to someone and been on hold for a total of 35 minutes and I called right when they opened. I DO NOT RECOMMEND THIS COMPANY!!!”

Helpful Report

Posted 5 years ago

“I am very dissatisfied with the work that Canvas discount did for me. First of all I sent them my photo and my order form and they said they did not get my email address but yet they sent me a reply to my email address. Second of all, they said they did not receive my photo yet. The following day I got an email saying the photo was already processed and packed for the shipping. Before this item was processed, I asked to see a preview. They said as soon as they got my photo, they would send a preview. They already had my photo and they did not send a preview. when I received the canvas print, it was very poor quality. One of the people in the photo had the top of their head cut off. I have been contacting the company all day long to try to get a resolution and I cannot get a response. I would not waste my time or money on this company.”

Helpful Report

Posted 1 week ago

“The picture is lean it is not in the center of the frame”

canvasdiscount.com 2 star review on 18th June 2024

Helpful Report

Posted 1 year ago

“As soon as the 8x8 canvas prints go on sale I order every time! My hallway is lined with them and I have given them out to my grown kids of their kids as gifts. I've ordered at least 50 of them and absolutely love them!!! Totally recommend!!”

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Posted 1 year ago

“Perfect to work with very fast and professional!”

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Posted 1 year ago

“It was a wrong size. 29,5 x 39,5 instead of 30 x 40 Can not fit my frames (”

canvasdiscount.com 1 star review on 26th September 2023

Helpful Report

Posted 1 year ago

“From order to delivery was quick. Very happy with finished products. The towels and pillow look great!”

Helpful Report

Posted 1 year ago

“I absolutely love my canvas print! It came out exactly as I would have hoped and was printed and shipped to me very quickly.”

Helpful Report

Posted 2 years ago

“Easy to use ordering platform, shipped super fast and the quality/clarity of my enlarged canvas photos is excellent.”

Helpful Report

Posted 2 years ago

“Great pricing, fast turnaround and delivery time and most important, great quality. I’m very satisfied and will order again!”

Helpful Report

Posted 4 years ago

“The print came in fast and was well priced. The quality was much better than I expected compared to the small image i sent in.”

Helpful Report

Posted 4 years ago

“Always pleased with the quality and promptness.”

Helpful Report

Posted 4 years ago

“Loved it, came fast”

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Posted 4 years ago

“Always happy with my pictures, from purchase to delivery! Love em!!!”

Helpful Report

Posted 4 years ago

“Beautiful. The images were clear. Colors were vibrant. I am very very satisfied. I will be ordering again soon.”

Helpful Report

Posted 4 years ago

“Very impressed with my 5 large canvas prints and the speed in which they arrived. I’ll be a regular customer, as well as recommending to others.”

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Posted 4 years ago

“I am so pleased with the quality of the prints I ordered! Thank you!”

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Posted 4 years ago

“Absolutely amazing gift. Picture Perfect!!”

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Posted 4 years ago

“Everything was great. Shipping didnt take long at all. Product was beautiful”

Helpful Report

Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,761 reviews